Ajio — Product received was torn and no tag in the items delivered

Ajio — Product received was torn and no tag in the items delivered

V Vimala Vijayan May 4, 2022 This thread was updated on May 4, 2022

Dear team, I am a regular customer for ajio website and a regular user of ajio app. I am totally disappointed after receiving the ordered kurthi which is damaged and received without any price tag and bar codes in the kurthi tag. It seemed to be weared by some one else and even the kurthi size tag is not attached to the kurthi. (I have attached the picture of the defective product which i received through courrier yesterday 22sep2020). There was a small whole in the kurthi chest part. Kindly exchange the product and send me the same kurthi msize (Same size which i ordered earlier). I am totally upset with the defective item which got delivered today. Was this information helpful? No (3) Yes (58)
AJIO customer support has been notified about the posted complaint. Sep 26, 2020 Updated by Vimala Vijayan Reply that i received from ajio team is not satisfactory Hi vimala, We apologize for the inconvenience caused! I understand your concern however, we can assure you that all products from AJIO are dispatched along with the Price tags and hence it is mandatory to have all the brand tags & price tags to be attached to create a return. Since they are not, we will not be able to create a return for this product. Because as per the policy all the price tags has be attached. You can always give us a buzz or drop an email for any other questions or concerns. Thanks & Regards Stanly Colaco AJIO Customer Care Team Email us @ [protected]@ajio.com \|
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Comments

Vasundhra Bhardwaj

Jul 9, 2021

Hii
I am Vasundhra Bhardwaj.
I received my order without price tag or any bill and the pick up agent said no to take the order back.
I am so disappointed.
I am never using this app again.
Not even recommend it to anyone.

Chetan Gowda S

Jul 11, 2021

I have removed the price tag from the product I received but I have price tag and bill n the product is used . Can I return the product ?

NPtl123

May 4, 2022

I recieved a kurti which has red stain and also without tag. When I complain about it
they said "we can assure you that all products from AJIO are dispatched along with the Price tags"
Really unstatisfied and disappointed with the response and service. Instead of resolving problem which has arise because of their fault they are troubling coustomer.