Ajio — Raised a return . Ajio people did not pick up product . Now not refunding saying that return is closed.

Address:

Bangalore

Hi,
I have raised a return for a product as soon I received because of fit issues. I waited for 20 days as pick up date was till 24th June. Ajio did not pick up the product and after that when I started calling they started saying that we can not return because return/exchange window is closed. Tried writing them multiple times. Even provided proofs of return raised within return window and there was no response. Calling and writing then for a week now and not getting any proper response from them.