Ajio — Received damaged product twice

Address:

AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

Recently I've purchased Crocs Clogs from www.Ajio.com. I've used this product first day and the crocs logo started to peel off. Next day the rubber strip around the clog completely peeled off. I initiated an exchange to same product and they gave me a new clog exchanging the old one. The next day again the crocs logo started peeling off again. They are not selling genuine products. I tried contacting the customer care and no one answered. I waited for almost 2 hours on phone without any response contacting them. I sent them mail raising my problem still there is no proper solution to this