Ajio — Received product without tag ajio, return failed

Address:

India

I received a product different from the one i ordered, it came without tag and looks used, when i placed return request, they say all ajio products come with tag and return was rejected. tried contacting customer care many times, but they keep on replying same that ajio products are sent with tag. I have been shopping on this app for soo soo long. wont bother to shop again. youo just lost a valuable customer. Thanks for the pathetic service.