Ajio — Refund Amount

Address: 5th floor Rajaniganda block Garden apartment opp ub city Bangalore

I order one saree on 18th of September i paid through credit card Rs.1968/- but i received wrong product that i return on 30th of September that time they promise me the refund amount will be credited on 13th of October but still my refund is not credited from 13 th of October weekly once i am calling to customer care raising the complaint but there no use and finally my complaint closed then i started mailing to customer care in there also no use they close the complaint. can you please help me i want my refund amount
my order id FL[protected] i will share the return acknowledgment and product image