Ajio — refund delayed

Address:	New Minister hill kohima, Kohima, Nagaland, 797001
Website:	Ajio

I've tried to ordered goods from ajio but my order was not placed though the amount was debited from my account. After repeated request to refund the amount in my account i haven't get my money even after seven days. Enough have been done calling customer care but to no avail till date there is no positive response from them. Everytime i call the customer care they usually asked the transaction i'd, time and date and mode of payment but when i said i've already raised the complaint against it by providing necessary information, yet they still insist for the same. Now, i've enough complaint id in my inbox. They will never give you the status of your complaint even if you ask which is making things hard and complicated.