Ajio — Refund issue

Address:

Bangalore

I have ordered a product (Sweatshirt) in the month of march and once it is delivered, i have requested for return and refund as i didn't like the product and it is different to the web look.. So return didn't happen until may due to lockdown.. Am ok for that.. Now the issue stars from here.. Return pickup done and the amount didn't refunded to my card.. Following up this from past 1 month.. This ajio bloody customer support wastingy time.. Email support is very worst.. They ask me to share bank statement, i have shared it.. After 3 days again they said they are unable to locate the transaction and they ask me to share the total statements from the date when it is debited from account.. Y they r so lazy to ask me before?? Voice team no use at all.. Ur customer support is creepy. Remember guys, i'm not going to make any purchase from ajio going forward and i will ask all my frnds to stop shopping with ajio... I like ajio but your customer support changed my impression.. Maintain good staff and that helps to increase ur business.. Am 1 step away to post all this in social media..