Ajio — Refund not initiated even after 2 months

On the app, they have intentionally updated that it has been refunded for but I have sent all the statements they have asked for BUT they have decided on coming up with entirely different thing that it's a NON AJIO product that's why it can't be refunded for now after sending the statements.

Return ID : #RT48671150

It's a huge amount of Rs 21250/- product concerned here when I dont have the product and even the money as per what the worse customer support have decided to call it a non ajio product after 2 months.