Ajio — Refund not rec'd

Website:

www.ajio.com

I have returned items to ajio but despite them claiming the refund has been initiated, i have still not rec'd the amounts into my account. Details of the refunds are as follows:

₹4, 938.10 on 21.09 with refund id rfnd_fff0o3qohhziyr

₹4, 620.02 on 28.08 with refund id rfnd_fwbtskukasjqvt

Rs.5728.42 in 21.09 for order with id: fl[protected]

I have emailed them numerous times and everytime they get back with a generic mail saying the refund has been initiated and that i should wait 48 hours. This has been going on since a month now.