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Ajio — Refund not received after following

Address:AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

I returned 3 shirts from ajio in june 2020. Since they are not fitting well. However after following up many times they are not giving my refund. Kindly do the needful and i need my refund with compensation. Since june june i am continuously following up with them but it is so harasiing.
I keep complaining via mail also.

Order with id: fl[protected]
Complaint id com[protected]
Minimum compensation required: 20000 inr for harassing mentally
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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