Ajio — Refund not received

I don't know what is their problem they are not refunding money after product is picked up. They say it takes 6-7 business days excluding Saturdays and Sundays but it took them more than 20 phone calls at customer care and almost 2 weeks to refund one of my recent orders and they're saying that money has already been transferred about my last order when it's been 8 days already since it was picked up and no refund has been received. Like wtf? It has been happening from the last 2 orders and I'm never shopping again from this website ever...