Ajio — Refund refused, denying as Ajio product

Address:

U C SINHA STREET DULMI NADIHA haribal mandir shivmandir lane

I ordered heels from Ajio, which did delivered me on 16th of June, the color i ordered is pink color, which i received is very light pink color, so i retuned that very day, now ajio is delaying refunding, saying it is not a Ajio product. Been complaining about it but there has no progress at all, so fed-up with your service system.