Ajio — Refund scam

We ordered footwear from ajio app, we got a different size in it so we placed a return, return pick up was done by them after complaining so many times to the costomer care of ajio and finnally the product has been return picked, its been three months still now they didnt refund the amount and not responding by our mails or complaints.Please take action against them and help me with my refund including penality of holding my money and tourchering me by not responding to me
while return pickup they provided some aknowledgment i am attaching the pick
order number:fl[protected]
return id:rt69677133
blue dart return pickup ref no:[protected]