I had placed an order with ajio.com on 29 may 2019 & the product was "nike - nike fly by low ii panelled lace-up sports shoes" (Order id fl[protected]). Due unfit size and product tags were not found in the box (I don't know if it’s the original product), i placed an exchange order the same day for a bigger size as and when i got the product, i, e., on 30th of may.
It’s been almost 2 months days since i raised a complaint with ajio.com and there is no proper response from them either. Every time i make phone call ajio customer care service, they just advise me to wait for another 3 to 5 days and the product will be exchanged. I had called them 10 -12 times till date, just to follow up on whether there will an exchange made or not. Each time i make a phone call, they end up telling me to wait for another 3 day or so.
I had paid 3500 for this product and ajio.com is not concerned about the customer and what should i do with a product that’s of no use to me. All i want is to either get this product exchanged or returned with my money refunded. Was this information helpful? | 
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