| Address: | Bangalore, Karnataka | | Website: | www.ajio.com |
Order id fl[protected]
Complaint id com[protected]
I ordered a saree from the web site and didn't like it. So i tried to return it. As pick up was not available for my area, they suggested me to self ship the product on a given address and whatever the shipping charge will cost me, they will refund me. The shipping costed me rs 675. I already have sent them the receipt as proof. After the successful return they refunded me only rs 950 (Rs 800 for the product + extra rs 150). I lodge a complaint against it and they said that it will take some time to resolve. Today i got an email from them that they will not return the rest rs 525. According to them the shipping charge is too high. I was not informed about this before i self ship the product. Its totally their fault. They are suppose to provide the complete information. With that, their customer support also told me that they will refund all the shipping charge and now they are refusing. They really really have a bad service. And never buy anything from ajio. Was this information helpful? | 
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