Ajio — regarding unrighteous action

Address:c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068, 560068
Website:Ajio.com

Shifting from Ajio's no. 1 fan to no. 1 hater took me literally no time seriously.
So i have been shopping from ajio since last almost 2 yrs & i was a big supporter of AJIO but recently i had been busy and really didn't get the time to open the app and when i did my id was logged out of the app and i tried so many times but couldn't log in so i finally contacted the Ajio Customer Service to know what's wrong and they said "because you returned items and cancelled orders that is why we have permanently blocked your id".I was shook because honestly i am a big time online shopper and use every big online shopping app and have never heard of this stupid concept where the consumer doesn't even get the right to return the products then why are u even offering the services dude? I placed big orders from ajio so that i get everything at once whatever i wanted and returned the one's that doesn't fit me or i didn't liked immediately and they blocked me for it.Its such a waste behaviour towards any customer who has been shopping from the website and also i don't get this that they can easily see the reason why i am placing the return in the return request itself and if they have a problem of returning 5-6 items together then set a limit amount for every order and no one is able to place more than the amount set.
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    AJIO Address
    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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