Ajio — Request for return is not initiating

Website:

www.ajio.com

I ordered a product on ajio on 18-12-21 . But as the order arrived I doesn't like the quality of product. I request to return the product. Many times return was not picked up and my return request was cancelled by then every time.

Now I m trying to make a request of return for that product but i m unable to make a request. I even wrote an email to them but no response has come.