Ajio — return money not given

Address:

New Delhi, Delhi, 110017

I purchased steve madden shoes from ajio 20 days back and wanted return and started the process online. Their courier person refused to take it and even after several complaints and calls also my return was not picked and money was not refunded. They kept saying we will do and send emails but never did it!

Hi snigdha,

Thanks for writing to us.

We apologize for the inconvenience caused.

We understand that you had issue with the return of the product against the fl[protected] as the courier person is refusing to pick up the product. We’ve gone ahead and raised a complaint regarding the same and the complaint id is com[protected]. Be rest assured that we will start working on this complaint right away & we will resolve the complaint on or before 04th sep 2019.in case of any unforeseen delays, we will keep you posted. We have also sent you a sms with due date. Today is 4th sep and no show!!! My money is lost