Ajio — Return / Refund Issue

Address:

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068

I have bought two sketchers sandals from Ajio vide order No FL[protected] on 10/10/2021 which was received on 16/10/2021 but i generated the return of the products as the size was not matching. But on 20/10/2021 only one sandal was picked up for return and for the second sandal was not picked up by your executive and the return was cancelled on 26/10/2021. Thereafter i have been regularly making complaint at Ajio customer care where their executive has accepted receiving one sandal which was returned and assured that the amount for the same will be returned by 29/10/21 and i will also be able to create return order again for other sandal but in spite of making several complaints and follow up from past 10 days neither I have received refund for one sandal already picked up and nor the return for another sandal is being generated.

Screenshots Of complaints have been attached .