Ajio — Return Refund not received

Hi TEam,

I have raised a return with return ID - RT75179417 for the order FN[protected] due to quality issues on[protected].

After 10 days, AJIO asked me to self ship the package to the address they provided on[protected]. I have self shipped the package the same day with AWB# H32654678

On[protected] the courier partner DTDC tried to deliver the package but the AJIO staff had not accepted the package though I followed all the process correctly. Unless the AJIO staff at warehouse accepts, the AJI customer care is not processing my refund of 3800(product cost) + 280 (shipment charge)

I request you to help me with this issue and help me get my refund at the earliest. I am attaching all the proofs of product package, courier details, tracking details and screenshot of the mail from Ajio with return address for your reference.