Ajio — self ship shoes but even after sending proof of delivery three months back, they are not accepting that they received the product

Shaila Yadav

from Gurgaon, Haryana

Address:

121009

I ordered pair of shoe from ajio, they shipped a size smaller then the one i ordered. So i request to return and was asked to self ship. They said they will pay shipping also. I sent it through dtdc on 24 aug and it was delivered on20 aug. I emailed them the courier status and receipt snapshot.in the month of august. Following since then. No support at all. After every second email they ask proof of delivery without checking the trail mail. Few months back when i was traveling and i didn't get a courier from ahio they said its delivered. But when asked they said guard, no detils of name of the turd or ph no was given. They didnt support at all. Now when its their turn they are denying even when i have proof. Worst experience twice.

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Comments

Mohit5462

I bought puma running shoes on 25 nov.which broke in a very short time.which I have used maximum in 10 to 15 days .I didn't expect such a strange company that a copy of puma company's brand shoes is being sold here.
No response was received from the company to talk, it was purchased in 2300 rupees, which was also lost for money.

anandhukannan

Aug 27, 2021

i was purchased a carlton london sandals i have requested return on 20/09/2021 still no updates it is a bad store and very bad experience i ever had from ajio