Ajio — shoes at ajio

Address:	110029
Website:	Ajio.com

I purchased formal shoes which were delivered on 17 Oct 2019. I am very disappointed with the shoes as the sole broke in less than 3 months . I complained regarding the same and was told that they apologie for the inferior quality of shoes and would come up with solution. I shares with them the pics of shoes each time they asked. Ajio people told that they are sorry and would resolve by 21 Jan 20, but I received a call from their side that they cannot do anything as it is over 2 months. My question is that It means they have products with life of just 2 months and they believe that the product will no go more than that life.
Shameful if a branded product on branded portal thinks this way. My complaint no. is COM[protected].

Still think Ajio sincerely accept the mistake and do a solution