Ajio — They Cheated me

I ordered jacket from ajio but they sent me different jacket so I created return 5 days ago yesterday was last date of return and exchange and today they cancelled my return request and sent me msg we are glad that you changed your mind about returning the product and in app showing your return is cancelled due to some operational issue
How disgusting is this
I tried to talk to their customer care but they are saying we shipped right product from our end can't do any help..Seriously? ?

Who is responsible for this
Who will take responsibility of this
We trust them but if something went wrong they simply say we can't do anything

This happened 2nd time with me and this time i'll go to consumer forum ₹1200 is not a joke I want my money anyhow

#cheaterajio
#fraudajio
#fakeajio

I'm gonna suggest to delete this fraud non trustworthy app to all my close once

Other apps like myntra, amazon are much much better