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Ajio — They had sent me wrong products and now not returning the products

Address:Ajio, reliance
Website:Ajio. Com

I have ordered few products from ajio, the quality of the product is very cheap, now that I want to return it they refused to return it by saying EAN number is mismatched, it's been 20days still they are not taking any action, and the customer care service is horrible, they never pick up calls, please do something. I belong to a very poor family and money does matter to me a lot, what can I do?
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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