Ajio — Very poor service and resolution

Address:

22/467 ,Sector 22 ,Indira Nagar ,Lucknow

I have booked a order at Ajio before 3 days order number FL #[protected], firstly they give so long date to deliver (app more than 21 days) . From last 3 days status is same as "confirmed" but not moving to next level
Secondly the toll free customer care number [protected] is useless tried app 50 times but not picked up after keeping in que .
Thirdly if you write to customer care mail I'd their parrot answer is the status I can see in site and very casual answer that if packed then you can see in site . No satisfactory answer . It seems after order they start making the product after many days . If anyone has concern to reduce the shipping and packing time . No answer .
In this competitive time they work with laziness and very very unprofessional way. .
Higharchie is also not there in site
Means just keep watching helplessly and no one is their to understand/listening properly