Ajio — Worst customer support experience with AJIO

Address:Mumbai

I placed an order on 14th July and received on 19th July from Ajio. Due to size issue i created a return request on same day. But by mistake i marked wrong address and there was no option to change the pick up address. So i refund to delivery person not to pick this product and he had cancelled the return request. Now after this i want to recreate the return request at different address but there is no option to create return request. After conceting multiple times to customer support executives on phone call and chats regarding this issue i didn't get any positive response yet. They have generated multiple complaints no and marked resolved at their end only. And ever person talk with different prospective. Even though they don't know how to tackle with this issue. They always try to do fake promises to convince the customer.

Really this is my first worst experience ever among online shopping comp. I am totally fed up with Ajio. I assure, will neither buy any product from Ajio anymore and nor will recommend to anyone.

Order id: FN[protected]
Return id: RT[protected]
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