Ajio — Wrong AJIO order delivered and even not accepting replacement.

I had ordered for 4 women's kurtas on 27 Aug 2021 which were black, red, mustard, turq blue in colour, and I selected 'Medium size' for all those kurtas (Order #FL[protected]). Screenshot regarding this is enclosed for your reference.

On 2nd September 2021, I received these orders, but I noticed that they were not correctly packed - all 4 kurtas were rolled together without a cover, and all the tags were not attached, all 4 tags were stapled together and except the black kurta, all other 3 kurtas were of different sizes : Red color kurta - 'S' size, Mustard color kurta - 'S' size, Turq blue color - 'XS' size. I did not expect kind of mistake from your side. Kurta photos are enclosed for your reference.

And even the tax invoice of the order was not there with the orders.

So, on 2nd September 2021, I clicked on exchange the order ( these 3 kurtas except black) in order to get 'Medium' size kurtas. Exchange order - #EX[protected].
But, already twice the delivery executives have come to exchange the order, but they say the tags are not matching and they reject the exchange order. One of them said me to complain to the customer care and told that the customer care will do some QC report, after that we will give you the exchange order.

So I request to look into this matter and resolve it as soon as possible.
But, I did not expect this kind of treatment from your side..