Ajio — Wrong item shipped - different from what was ordered

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Bahadurgarh

I Ordered puma Shoe On Ajio.. and This Is My big Mistake of My Life because When I Received My Order i Unbox Them In Front Dilivery boy.. I opened it, I found Puma shoes In different articles and Ussed Shoes.Then I told the delivery boy that why are you giving me bad and torn shoes?So he told me you put its return order and it will be returned.but this time i can't take it back...then same day i told to ajio customer.. same word he said raise return order.. with photos your refund. you will get within 3-5 days. after 5 day i haven't received any updates from ajio. then i call again. and asked for update he said till date your order not rech our warehouse.. then after 1 day i call again and also write a mail to ajio he said your order non ajio Diclared we can't accept.. we returned back to you. and call closed.. then i call again.. but no response.. i'm fully faded.. with ajio service. after too many times call to ajio customer care .. told full story. again and again. return exchange date over on 23-oct-2022. i call again to customer. he said again take photos and mail to ajio customer care. same process again what the Making fool to customers fully time waste money waste. my mind fully worst with ajio service.. completely understand...i humble request to Ajio If the customer spend money, then give him the product according to the money.why you are send any thing.. Money doesn't grow on any tree.There is hard work day and night.so Kindly get my Refund back and take what you are Delivered to me. Till date My issue not resolved... please help