Ajio — Wrong product delivered

I have orderd a dnmx jacket, instead of jacket a shirt arrive, i have returned it, a pickup boy came and took my shirt, at that time i got a message from ajio that "the product that u returned is with our courier partner, and will be with us soon." Next day i dont know what happened but i got a message that " your pickup has failed, kindly create a new return request, but my problem is that product is already been picked up and i didn't have that product with me. Now i didn't have product neither money.