Ajio — Wrong product delivered not ready to accept the mistake & issue refund

Product's order id : FN[protected]

I ordered first time from AJIO on 05/02/23 & got a wrong product delivered. After multiple complaints it got picked up by the delivery guy. Now after inspection after almost 10 days they said the product you returned is a non AJIO product we have checked under CCTV footage.

Hence we can't issue you the refund & we will ship back the product you have resend us.

This issue is so common across multiple complaints online.

I have attached the screenshots of the delivered product as proof.
Brown crew neck full sleeve is what I ordered and grey t-shirt half sleeve is what I received.