Akai Complaints & Reviews

A C 1.5 ton compressor not working.

We were facing a problem in newly bought akai tv when we contacted service centers they were saying that they will send a man by tomorrow but now it's been more than 20 days and still no action has taken place. We have complaint thrice but no action has taken. And every time the service provider is saying that whenever I call u didn't pick up the call but he never did it.

T499P8Q8CD03 TV SERIAL NO
DELAR NO-[protected]
District -RAIPUR
Chhattisgarh
16/9/2020 ko complaint register hua but abhi tk repair nii hua kis type ka services provid kiya jata hai company ke through

I had call akai customer care but they are not executing. Even their dealership here bribing me for further process. I am so much devastated and disappointed. They also not responding. Kindly do needful

It is not completely working

I have taken a fully furshied apartment with 2 AKAI led fitted in AGRA
I haven’t got the remote of any of the LED having same model no. kai/AKLT32-DE30CH.
So please help me in this case .
I have called many times on AKAI customer care toll free number i.e.[protected]
But they were unable solve my quiery or even not tried to help me.
Then I got a msg, that my complaint is registered having which contained a number ‭[protected]‬ .
I called them and requested them to help me but same answered I got that I need to call in toll free number of AKAI .
So please help in this case, what should I am supposed to do in this case .

Both of the parties that is AKAI toll free number and other complaint number are throwing the ball on other court .

AKAI being a such big brand, and these type of things are going around .

Please help, and I hope concerned persons will not allow to break our trust on such a big brand .

My washing machine spin tube many full vibration and noise very hard
Today spin tube not work, stop his not working not moving
So pls repair my washing machine

Akai 6.5 w/m
Model no aksw-6501rd
S/r no : 13wmr1805a1dxo100360

Pls find attachment invoice copy

My name is ahazaz khatri
Mobile no:[protected]...

We purchased akai washing machine from hemkunt electronics moradabad ok 8.5 kg the person comes in 5 days for demo now and water is not getting stored in the tub its flowing out not getting stored we paid for new machine not for damaged one so please look towards this issue already we waited for 7 days we don't to wait any other moment so please look towards this thing
Usman elahi

I have purchased a akai led 32" in feb month.18th jul he is not working i have complain for akai service centre they send me the exctive he told me your tv card is damge i have request a new one and your problem may be solve 3 to 5 days. But when he is not solving my problem i have aging call to service centre he told me we r waiting for part. And i have flow up sice 19th but they don't solve my issue.

I had order a akai washing machine online through souq. Coma nd when i called the company and request to send some one for installation after 18.30 hrs they arrogantly refused to. I explained them that i am working and reach home only at 18.30 they can come sharp at 18.30 the gentleman rudely said we can do it only till 16.00 hrs and not beyond that.. Its this the kind of customer service provided by akai.. I shall ensure none of my friends buy any akai products

Dear sir, i got 32 "inch (80cm) of led tv purchase and some 4 to 5 months ago, which started coming in line at the center of the display on the sudden, but the sound quality in the led was clear but the display i do not see the clear which reflects a decrease in your service, so i request you to please repair my led tv. Thanks
With regards
Prince agrawal
S/o mr. Rakesh agrawal
Besides agrawal travels,
Chhatrasal chauraha,
Panna road chhatarpur
(M. P.) pin-471001
Mobile no. [protected],
[protected]

I have purchase akai 29 e 3 akai 29 model after 5 6 month date of purchasing led not working i have complaint but no response there my complaint no 773367 pls help me

After dated 6 / 10 / 2015 my led out of warronty then whose responsable in akai very bad service akai

Regards

[protected]

Dear Sir, I purchased one Akai LED TV from Das Electronics, Boxi Bazar, Midnapur, Dist:-West Medinipur, Pin:-721101. Vide invoice no:-15077 dated:-17.06.2012, TV was deposited at dealer spot since 31.08.2014, dealer lodged on line complain several times but no response from your service Centre till date. It’s my heartily request to you please look after this matter sympathy tickly and do the need full. Please see below the details and find attachments. With best regards, Manoranjan Monal. Mobile no-[protected] e-mail:[protected]@yahoo.com Akai LED TV, Model:-LED24D20 Serial no:-GB010110T086568

It was during 10/09/2013, I purchased a 21" 21F30 Model Akai Television from Sri Ram Home Needs, Yadavole Road, Devarapalli-534 313, West Godavari district, Andhra Pradesh having APGST No. ELR/03/01/1929 and claiming himself as an Authorized Dealer for Akai Television. While purchasing he provided me with a Warranty card bearing S.I.No.GBA010413X03264 which provides for product warranty for one year from the date of purchase and contains the Toll Free number and email id of the Manager Customer Care. While it was so, it was during 15th of this month, the display of the Television has been off thus forcing me to search for the customer care numbers provided on the warranty book let as well as Akai Website. To my astonishment, none of the numbers provided on the warranty booklet including the website address of the Akai are not functioning. I tried to contact the number they provided at guregoan which at last responded but to my dismay informed me that the number belongs to Videocon which used to provide after sales service to Akai products until the year 2000. They also informed me that the product what I was possessing is no more in circulation as the company has withdrawn the model and quite their operations from India. They asked me to contact the Dealer as there is a possibility of cheating by selling counterfeit television in the name of Akai. When contacted, the Dealer feigned ignorance and referred the matter to one Sri Sidhi Vinayaka Electronics, Rajahmundry, quoting them as servicing agency for Akai Television. On being contacted, the owner of the said servicing agency talked foul saying that they do not bother about the warranty of Akai as the company is no more in India and they will attend to my complaint only after one week provided I promise to pay Rs.250 towards visiting fee and further amounts for replacing the spares if any. Further, he told that he cannot assure anything about the TV as it can be repaired only if the spares are available otherwise, I need to throw it out. I am really taken aback and eplored the net for the whole night which provided me deep insight about a mafia which is working behind counterfeiting the withdrawn models of AKAI TV sets and selling to the gullible customers under fake bills and warranty cards. They are entering into an agreement with some local mechanic and whenever they receive some minor complaint they are referring the matter to the mechanic and in respect of major complaints, the customer is left to the fate. This is purely a criminal act in which I feel a lot of hands are involved and in the process lakhs of gullible customers are getting duped while the Government is losing crores of rupees in the form of taxes. Kindly suggest how to go about to claim my right and to bring the offenders on to the books. What action should I take against the Dealer at Devarapalli who is said to be involved in selling this type of counterfeit TV sets and other contraband over the last 3 years duping several customers.

RESPECTED SIR/ MADAM,
I AM A DEALER OF CITY ELECTRONICS WHICH IS LOCATED IN KIRARI SULEMAN NAGAR IN NANGLO NEW DELH-86I. I HAVE PURCHASE A" AKAI" CTV 21 INCH FROM UNIMAX MOBILE SALES AND SERVICES(P) LTD. FURTHER I SOLD THAT CTV TO A CUSTOMER ON[protected]. THE CTV HAVE SOME TECHNICAL / HARDWARE PROBLEM FOR WHICH I HAVE LODGE SIX(6) TIME COMPLAIN TO THE CUSTOMER CARE BUT THEY ARE NOT GIVING ANY POSITIVE RESPONSE TO MY PROBLEM. THE COMPLAIN NO IS MENTIONED BELOW SERIALLY:
DEL 12/6/07/0014
DEL 12/6/18/0021
DEL 12/7/11/0003
DEL 12/8/12/0028
DEL 13/2/17/0010
DEL 13/3/17/0002

THE MODEL OF CTV IS- AKAI CTV (21 F8L)
THE SERIAL NO OF TELEVISION IS: GBA010911P046620

I WILL REQUEST YOU TO KINDLY SOLVE MY PROBLEM AS SOON AS POSSIBLE
THE DETAILS OF THE SHOWROOM IS
CITY ELECTRONICS,131, SOM BAZAR ROAD, KIRARI SULEMAN NAGAR , NEW DELHI -86

MOB NO: [protected](OWNER)

RESPECTED SIR/ MADAM,
I AM A DEALER OF CITY ELECTRONICS WHICH IS LOCATED IN KIRARI SULEMAN NAGAR IN NANGLO NEW DELH-86I. I HAVE PURCHASE A" AKAI" CTV 21 INCH FROM UNIMAX MOBILE SALES AND SERVICES(P) LTD. FURTHER I SOLD THAT CTV TO A CUSTOMER ON[protected]. THE CTV HAVE SOME TECHNICAL / HARDWARE PROBLEM FOR WHICH I HAVE LODGE SIX(6) TIME COMPLAIN TO THE CUSTOMER CARE BUT THEY ARE NOT GIVING ANY POSITIVE RESPONSE TO MY PROBLEM. THE COMPLAIN NO IS MENTIONED BELOW SERIALLY:
DEL 12/6/07/0014
DEL 12/6/18/0021
DEL 12/7/11/0003
DEL 12/8/12/0028
DEL 13/2/17/0010
DEL 13/3/17/0002

THE MODEL OF CTV IS- AKAI CTV (21 F8L)
THE SERIAL NO OF TELEVISION IS: GBA010911P046620

I WILL REQUEST YOU TO KINDLY SOLVE MY PROBLEM AS SOON AS POSSIBLE
THE DETAILS OF THE SHOWROOM IS
CITY ELECTRONICS,131, SOM BAZAR ROAD, KIRARI SULEMAN NAGAR , NEW DELHI -86

MOB NO: [protected](OWNER)

Japanese consumer electronics brand Akai today announced its entry into the mobile handset segment in India with the launch of 10 models in the dual SIM (GSM+GSM) category.Akai said the handsets are priced between Rs.1895 and Rs.7995 and are available across 8000 retail outlets in the country. The company also said it is targetting to increase the number of outlets to 20,000 by end-September 2010.Akai branded mobile phones will be sold in India through Global Brands Enterprise Solutions Pvt. Ltd., which has the brand rights for India, Sri Lanka, Bangladesh and Nepal, it said in a press release.Apart from dual SIM, the features of the handsets also include full touch 3-D user interface, wi-fi, long lasting battery, large high resolution QVGA screen, expandable memory, wireless FM with recording, high definition video recording, compatible with social networking sites, e-book compatibility etc, said Akai.While announcing the launch of the new handsets, Pranay Dhabhai, managing director, Akai India said, the company hopes to become a prominent player in the Rs. 700 billion mobile handset market in the coming years.“We are expecting an overall turnover of Rs 435 crore by July 2011 and mobile sales are expected to contribute around 40 per cent of the total revenues with targeted monthly sales of one lakh handsets from October onwards,” he added.Dhabhai claimed that Akai is the first multi-national brand to be introducing a complete range of mobile handsets based on dual SIM platform which is presently dominated by local Indian brands.“The mobile handset market in India is growing rapidly and there is a great demand for quality handsets. With Akai mobiles now being available in India and with our global expertise and understanding of Indian consumer needs, we will be giving a tough time not only to the Indian brand dominating the dual SIM segment, but also the other Multi National brands dominating the Indian mobile Industry,” he added.

HI.
I purchased akai 81CM lcd tv l32a20, TV serial no GBA020611B004203
we connect our tv to the set top box, we are getting shock from the connecting pin wires, the set top box repairing man told that the current passing from the tv, he told some losse connetion is there in the tv. plz send repairing man and send a Duplicate copy of the bill because, i lost my original bill.
i had purchase in 2012 on august at big bazzaar...

Team,

I raised a complaint for issues with washing machine at Akai call center and I received a complaint number AHM/12/12/15/0001 and I asked for a supervisor number, so the advisor provided me the AHD area manager number Mr. Yadav.. I contacted him and made them aware of the problem and he assured that a technician would visit my home and check the problem.

But till date no one has entertained the request and it add to my voes that my complaint has been cancelled mentioning that the problem has been sorted.. I again raised a complaint AHM/12/12/25/0003 and I again contacted Mr. Yadav but he is not answering my call from today.. Even I dropped in a SMS and asking me to call me at the earliest but till the the time I am writing this email, I haven't received any reply from Mr. Yadav.

Request you to look into this matter.

Regards,


Pranay Parikh

[protected]

I ordered and got the Akai camcorder thr' Homeshop18 @ Rs4999/-. Though I cant call it a defective piece, still i can guarantee that it is the worst performing camcorder and one should have the last option to buy such a product. It performs only in bright day light and that to when the sun is directly falling on your face. There is no visibility under normal light, nay to say of indoor shooting under fluorescent light. I can't tell who is fooling the people - HS18 or Akai. In the name of a brand they selling sear rubbish.