TCL Holdings Complaints & Reviews

Dear Customer Service Manager TCL Ifalcone,
I hope this email finds you well. I am writing to address a concerning issue I have encountered with my IFalcone TCL LED television.
On February 22nd, 2024, while enjoying television, I experienced an unexpected and troubling problem with my LED TV. Suddenly, the screen completely turned black, rendering the television unusable.
Details of My Iffalcone 108 (43 Inches) 4k Ultra...

I’m filing this complaint due to the horrendous service provided by TCL customer support team. My sister purchased a 43’ TCL smart tv unfortunately the display is not working. The product is within warranty but unable to claim it due to loss of invoice copy. My brother in law who bought the tv passed away not sure where the invoice is misplaced. Tried contacting the dealer who sold the tv but they have shut down their business - Chellamani...

There is a Bug in TCL TV . It cannot play any 4K UHD with Dolby vision in its OTT APPS . The Vedio hangs . I have Disney+ Hotstar and SonyLiv with premium plans, and I am unable to play any new web series which has 4K UHD with Dolby vision vedio.

I has raised a complaint with the complaint number IN[protected]. This case has been abruptly closed without any updates given .

This is a bug and needs to be rectified,...

My LED TV’s panel has been damaged 2 times. The service provided by them is pathetic.
I lodged a complain on November till now no replacement is done.
They are also not picking up my calls.
When they do pick up they talk very rudely.
Please kindly do the needful in this regard....

The TV screen went black and none of the "troubleshooting tips" resolved the issue. It seems that, based on thousands of other consumer complaints, this is a common issue with TCL Roku products, which primarily happens AFTER the 1-year warranty expires. I spoke with a TCL "technician" but he refused to assist because he claimed the product was outside of the warranty period. It was manufactured in June 2021, purchased in August of 2021, and...

Dear Respected Sir,

I have purchased new TCL TV Arcee Appliances And Electronics Private Limited one month going on LED TV only displays a blue, green, or black screen One technision came and report to change the motherboard but in month back they said if any problem you got we will replace the TV now no one was responded on this kindly requested to you look into this matter as soon as possible waiting for your reply for your...

Hi,

I purchased TCL 65 inches TV.
Service engineer raised request for parts replacement on 22nd aug 2022.
After one week, again one more request raised for tv replacement because no parts available .
After somany followups and escalation, 40th day I got number of regional manager and he proposed option replacement with iffalcon 65 inches .i agreed the same because he also not sure when TCL same brand 65...

TV was purchased on 11th August 2021, in which repair center from Margao replaced the screen July 2022. Within 48hrs the panel was exposed and screen started to hang out again the service center was contacted and it was taken back to repair center from Margao replair... returned and same issue continue. Service center was called in which Ms Gauri Bana was very rude in which she stated " If you want use it if not throw out OR bring it by yourself...

I have investment 50000 thousand rupees in toubro holdings limited registerd office s.C.O 12-13. Sector 9d chandigarh, regd.Folio no. =pb025167, certificate no. = 025167. I want that refund...

I bought a DCL LED 32 Inch HD TV on 19.01.2022 I have not yet been caught coming from your side They call their service center and answer indifferently...

I purchased 65 inches TCL TV Model 65P715 on 30 Sep 20 from TataCliQ. The display panel went blank on 24 Jul 21 and after the service call, TCL engineer informed that the TV would be replaced. My complaint no IN[protected] dt 25 Jul 21.

I was informed that I would be given replacement TV by 10 Aug 21. However even after FOUR months I didn’t get any intimation or replacement date for my TV. Since Sep 2021, it was informed...

It has been three weeks since the television is lying unattended. What is the purpose of taking additional warranty of two years if the natural warranty for the very first year is not being honoured?

Device Model 43K31
Device Serial Number 2008AJB154359E01572

Please do not harass your customer so badly. Repair is not possible then replace the defective piece.

Complaint number IN[protected]...

This is regarding the JOB ID# IN[protected] for the TCL model# 50P615. I have initially raised a TCL complaint on July 9th, First visit happened on July 12th. The technician updated that, this requires the TV to be transported to the service center to fix a backlight problem, to replace the panel.

Afterwards it took 2 weeks for the service center to send someone to pick my TV from home (On July 27) after customer service...

I have raised a request to replace the tv and they have approved and they promised to replace within 45days and as of now it took 2months but the tv is not delivered yet....

After many phone call & complaints TCL said that they will replace the TV. It had been 1 months now & still i haven't got any TV. Ever time TCL's area manager gives a new date for the replacement but still there is no replacement or solution to the issue. TCL has been very negligent & lingering the issue for last 1 months... i...

Hi Sir/Madam

I bought tcl led 32 on date 10/05/2019
I purchased by DIGI1 AAPKA ELECTRONICSPVT. LTD
this product is off in warranty period on date 01/01/2021 i informed the dealer on 02/01/2021 they not repair the product from 12 days they said parts not available. They should repair or replace the product

Thanks...

I complained to TCL on December 2019 to repair TV they didn't repair since 2020 even iam complaining continuously since feb2020 they came at may 2020 and want to pay money and I phone call to it they tell we will do free but they are not doing it till now nov2020...

Dear sir
With most respectfully it is to inform you that i have purchased a new new 40"tcl android smart led tv last year 15/04/2019, from digi1, virar east,
Product details-
Tcl led40" smart 40s6500fs
Suddenly the tv 's display has been dead from last month 20/5/20, that time i was raised the several complaint s to the shop & customer service, my complaint no is in[protected], in [protected] they have confirmed...

Sir,
I had purchased a alcatel 3t 8 32gb tablet from flipkart on 12th november, 2019.. It completely stopped working after ten days. When it was given to gallexy services (Authorised service centre of alcatel in kochi, kerala), on 2 december 2019, they said it has to be send to the company itself as it cannot be repaired there. I have not got the tablet repaired even after two month. Hence i request to replace the tablet. Otherwise...

My netflix remote stopped working soon after purchase, called customer service they opened a ticket (In[protected] on 4th september, tcl representative visited and said they will need to replace the remote and it will be done in 7-10 days. Since then i have been calling iffalcon customer service and has not got any resolution.

Till date i am waiting but there has been no progress on this and facing lot of issues.
br...