I selected and booked Delhi to Mumbai flight on 20th Nov 23, via Akasa web booking. Akasa deducted Rs 11, 481 from my bank account. Thereafter they said that booking is not accepted and we will refund in full in 5-7 days. It has been 22 days and no refund. Email and phone inquiries are answered with just standard reply - 'we have processed the refund and you will receive money soon, please have patience'. I don't believe that why did they take my money within few seconds, when they had no intention of confirming the booking, and when money is taken in few seconds, why it takes them 3 weeks already and not refunded.
PNR VYUVHA and RDI4TH (they gave 2 PNRs, but no confirmation.
Case ID 698677 Was this information helpful? |
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