Akasa Air
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Akasa Air Complaints & Reviews

R
RD@gmail
from Mumbai, Maharashtra
Dec 12, 2023
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Not refunding the booking amount for the booking not accepted by the airlines

Website:www.akasaair.com

I selected and booked Delhi to Mumbai flight on 20th Nov 23, via Akasa web booking. Akasa deducted Rs 11, 481 from my bank account. Thereafter they said that booking is not accepted and we will refund in full in 5-7 days. It has been 22 days and no refund. Email and phone inquiries are answered with just standard reply - 'we have processed the refund and you will receive money soon, please have patience'. I don't believe that why did they...
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pinky08
Jun 24, 2023
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Not giving a wheelchair

Address:A-64 Goyal Terrace,opp NRI Tower, Judges bungalow ,
Website:Akasa

My name is pinky kamdar and while returning from Hyderabad to Ahmedabad at .7.15 pm I landed on 23rd june2023..I asked for wheelchair which already I had on my ticket..still they said go out till 1 km and find yourself..I asked a staff nitesh he told me ek thi woh nikal gayi..go walking..I found that a girl was on boar Dr ing next flight I complained her about all what I was undergoing..and she instead of any support she told aap ne hi nahi...
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Salonimehta2812
May 20, 2023
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Staff misbehaviour, misinformation and extortion

Dear All,

This is regarding the booking for PNR Y7VPYZ. The flight was scheduled to take off at 6:55am on 6th May 2023. We had cleared our check in as well as security and were in the lounge at Bangalore airport. We were supposed to board by 6:30am and got multiple calls from the staff. At 6:31am, we called back and mentioned we were on our way to the gate. We reached the gate at 6:35am but were not allowed to board. (Mr....
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M
MitaliN
from Mumbai, Maharashtra
Nov 22, 2022
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Paid for Priority Luggage but luggage came with all other bags

PNR HY55WA & PNR E4QG3M. I paid for Priority luggage for both these flights. But luggage came with all other bags. So service as promised and paid for was not delivered. I complained to the airline on 7 October 2022 asking for refund but still they haven't taken any action on it. I have both videos to prove my point....
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