Claimed

Akbar Travels Complaints & Reviews

2
Updated: Jun 1, 2026
Complaints 303
Resolved
98
Unresolved
205
Contacts

File a complaint to Akbar Travels

Having problems with Akbar Travels?

File a complaint and get it resolved by Akbar Travels customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Akbar Travels reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kim Hana
Aug 21, 2021
Report
Copy

Address: Masjid Bunder
Website: www.akbartravels.com

Hello, my name is Naaz. My brother works in akbar travels (Mumbai). I think this company doesn't know the real meaning of justice. I mean, my brother spent 3 years in akbar but you wont believe me, his salary is just Rs.8000. He is doing his job with his full will, expecting a good salary from his company. But NO!! They freaking dont know how to respect their employee. He got his first job in akbar at the age of 19!!.. He was a teen...For his family be ignored his teen life and got this job, expecting to solve his family issues with a good salary. This company is the worst!!!...I repeat AKBAR TRAVELS IS THE WORST!!!...I wanted to get in touch with this stupid company...But my brother wont allow me to do it...I hope they'll solve this issue soon...as you know we all need more money for our daily expenses and several issues...thank you!!
Akbar Travels customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kim Hana
    Aug 21, 2021
    Report
    Copy

    Address: Masjid Bunder

    Hello, my name is Naaz. My brother works in akbar travels (Mumbai). I think this company doesn't know the real meaning of justice. I mean, my brother spent 3 years in akbar but you wont believe me, his salary is just Rs.8000. He is doing his job with his full will, expecting a good salary from his company. But NO!! They freaking dont know how to respect their employee. He got his first job in akbar at the age of 19!!... He was a teen...For his family be ignored his teen life and got this job, expecting to solve his family issues with a good salary. This company is the worst!!!...I repeat AKBAR TRAVELS IS THE WORST!!!...I wanted to get in touch with this stupid company...But my brother wont allow me to do it...I want akbar to maximize his salary!!
    Akbar Travels customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sachin7989
      Aug 21, 2021
      Report
      Copy

      As discussed with Akbar Travels, they promised a 3-star hotel in Belgrade, Serbia. Instead, they provided a Motel, 175 KM away from Belgrade. Also, I'm travelling with my family.

      There is no one to talk to, listen to complaints, no breakfast as promised, just bread and butter. Rooms don't have basics things like a kettle, Mirror, etc just beds and cupboards. The Hotel people says they don't know anything.

      They have just dumped here in the middle of nowhere. Speaking to the agent back in India says nothing can be done now. This is so unacceptable.

      I have asked for a refund/change of hotel but the agent has turned his phone off.
      Akbar Travels customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hariijc
        Aug 13, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai

        Greetings sir/madam

        This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.
        Aug 19, 2021
        Complaint marked as Resolved 
        Thanks so much to consumer complaints. I got the refund amount.
        Akbar Travels customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hariharan0509
          Aug 13, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai

          Greetings sir/madam

          This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.
          Aug 19, 2021
          Complaint marked as Resolved 
          Thanks to consumer complaints. I got the refund amount
          Akbar Travels customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SkNuruddin
            Aug 7, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: mumbai

            Hi,

            I have request cancel one ticket from BBI to BOM 13 Jan 2021 and every month I am taking follow up with AT team but i don't received satisfactory answer from them.
            on 03 July 21 AT sent mail to me for airline has refunded my money to them and they are process from end.
            as per them commitment refunded should has to come within 25 to 30 days but today is 35 days passed and no respond from them.
            This is very bed experience with AT team.

            Ref AT[protected]

            Regards,
            Nuruddin shaikh
            Dec 10, 2022
            Complaint marked as Resolved 
            they refunded money
            Akbar Travels customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nilesh.sharma06
              Jul 26, 2021
              Report
              Copy

              Not getting refund of tickets and I have continues follow up from last 1 and half year.

              How to get refund.

              Details is as follows.

              Flight = Go Air
              Travel = Jaipur to Kolkata
              Date : 18/03/2020
              AirLine PNR= ACKDYX
              Akber Traveles Ref No= AT[protected]

              my email is is nilesh.[protected]@gmail.com
              Akbar Travels customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Balvinder Singh Nanda
                Jul 19, 2021
                Report
                Copy

                We have booked a quarantime paclage to Sharjah via Armenia and we are getting on of the worst service. Food and hotel provided are the worst and no one is helping or answering our calls.
                Akbar Travels customer support has been notified about the posted complaint.
                The same happened with us, We're travelling to KSA Via Serbia.

                On the name of a 3-star hotel, we have been given a motel 170 KM away from Belgrad.

                Meals are pathetic and so much more.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  hameed fasahath
                  Jul 8, 2021
                  Report
                  Copy

                  Address: Kilakarai

                  Please do the needful
                  I cant attach since i have very big follow up emails with no response.

                  Since 80days am following for my refund from akbar travels bombay based..

                  As my maldives land package( saudi quaratine )trip cancelled due to covid outbreak on 27April 2021, for Rs80864/- was still pending.No response for emails and calls.

                  Ms.Kareena was co ordinating for this.

                  I have followed multiple times with the following email id.

                  Jigar Joshi - Akbar Holidays Fort,
                  "Kreena Balsekar Operations Exe. Akbar holidays"
                  cc: Confirmations,
                  mysupport,
                  "Cc: Roma Tamang - Akbar Holidays",
                  Jaya Nivdunge FIT Sales AHPL,
                  Samidha C Parkar Mumbai,
                  Faisal Akbar Holidays
                  Akbar Travels customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    osamakhan
                    Jun 29, 2021
                    Report
                    Copy

                    Address: chiraiyakote mau

                    Please help
                    Akbar Travels customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      arun11sharma
                      Jun 28, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: MUMBAI

                      As i have booked the ticket through akbar travels online in feb 2020 for travel date in april 2020 due covid-19 all flights has been cancelled and i have initate refund request as on 26/02/2021. But akbar travels online said it will take 45-90 days for refund back from airline. As on 25 may 2021 after continous follow with akbar travels they said you send your account details along with such docs i have snt all these as on 26/05/2021 and they reverted refund will further take 21-30 days for process the refund from their side. This is too long time but i said its ok you will process the refund into my account in that particular time limit. But now these time limit is over now they dont picked my phone calls as well after too many mails sent by me than just reply i will my refund very soon but its out of my mind now paitence leval has been broken. Akbar travels online contact number is[protected] and their mail id is [protected]@akbartravels.Com. My flight booking id is at[protected] and air canada pnr is o3jltn. My contact number is [protected]. For you reference mails has been attached as a proof of conversation between me and akbar travels online
                      Jul 5, 2021
                      Complaint marked as Resolved 
                      resolved but less amount received as per airline full refund eligible means I have paid 87049 but received 82662 only means 4287 has been deducted by akbar travels
                      Akbar Travels customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        arun11sharma
                        Jun 28, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai

                        As i have booked the ticket through akbar travels online in feb 2020 for travel date in april 2020 due covid-19 all flights has been cancelled and i have initate refund request as on 26/02/2021. But akbar travels online said it will take 45-90 days for refund back from airline. As on 25 may 2021 after continous follow with akbar travels they said you send your account details along with such docs i have snt all these as on 26/05/2021 and they reverted refund will further take 21-30 days for process the refund from their side. This is too long time but i said its ok you will process the refund into my account in that particular time limit. But now these time limit is over now they dont picked my phone calls as well after too many mails sent by me than just reply i will my refund very soon but its out of my mind now paitence leval has been broken. Akbar travels online contact number is[protected] and their mail id is [protected]@akbartravels.Com. My flight booking id is at[protected]. My contact number is [protected]. For you reference mails has been attached as a proof of conversation between me and akbar travels online
                        Jul 5, 2021
                        Complaint marked as Resolved 
                        resolved but less amount received as per airline full refund eligible means I have paid 87049 but received 82662 only means 4287 has been deducted by akbar travels
                        Akbar Travels customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shrikant Koli
                          Jun 18, 2021
                          Report
                          Copy

                          Address: BGSCTPL Near Mansa devi Mandir, Narela, New Delhi 110040

                          I Shrikant Koli, booked a ticket from Mumbai to Delhi on 7 June 2020 through online Akbar travels (P) Ltd, but flight was cancelled by Airlines company due to government guidelines under covid situation but despite of many request, my booking amount Rs.6912/-(Akbar travels Ref No AT[protected], is still not refunded by Akbar travels. Please do the needful action and order to Akbar travel to refund my booking amount.
                          Akbar Travels customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Patel Nisarg
                            from Ahmedabad, Gujarat
                            Jun 16, 2021
                            Report
                            Copy

                            Address: Mumbai

                            Akbar travels has not issued my refund for my booking number AT[protected] since April 2020. I had booked tickets from Ahmedabad to Mumbai and the flights got cancelled due to COVID and even Air India has confirmed that they have refunded money back to travel agent I.e Akbar Travels still even after 50 days of that confirmation Akbar Travels is lethargic in giving back customer’s money. And then when I try to beg them for my hard earned money they will send a pre-drafted emails saying we are experiencing huge amount of refunds etc etc and will bluff. Does is take 50+ days to process a mere small refund? So guys don’t opt for such hopeless travel agents services I would say.
                            Akbar Travels customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              AL HUSAINI KASHMIR
                              Jun 10, 2021
                              Report
                              Copy

                              Address: Al Husaini Travels Kashmir

                              We get your pakage of 9 passenger through Akbar travels they give us travel date on 18th may from Mumbai towards Armenia to Riyadh Saudi Arabia once candidiate reach Mumbai from Srinagar they have travel date on 18th at the night if 17th we get call from concern person of Akbar travels at midnight please ask candidiate flight is cancelled due to some technical problem same day they told us just ask candidiate go back to Srinagar ...at that time we have to make return ticket of canidates from Mumbai to Srinagar ...after then on 19th we get call from akabrbtravels we have another pakage from Mumbai to bahrain we told them it's okkk at that time we asking them just send us pakage detail they don't send they told us candidiate will deploy on 23th may confirm on the date of 21th may they heard about baharin is also closed at that time they sending us mail we will deduct 30000/ passenger of visa we are ready to bear with them we are already getting loss of 1 lac they don't compromise yet we are ready to bear send us refund payment they we are requesting last 20 days send us refund payment they don't

                              I am requesting every one don't trust with Akbar they are doing big fraud
                              Akbar Travels customer support has been notified about the posted complaint.
                              Helpful
                              5 other people found this review helpful
                              5 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yeswanth Kumar Pulicherla
                                Jun 8, 2021
                                Report
                                Copy

                                I have booked a flight ticket. Unfortunately the flight has cancelled due to covid. They said the refund time is 25 days. However. The amount has processed from indigo to agent in 2 days. I am really not satisfied with the refund processs. However I have waited more than a month but still they have not processed my refund. Kindly please help, we need to pay our bills. How long I need to wait.
                                Ref no: AT[protected]
                                Akbar Travels customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mekhla Mukherjee Haldar
                                  from Mumbai, Maharashtra
                                  Jun 7, 2021
                                  Report
                                  Copy

                                  Address: Mumbai

                                  It has been a year since all o[censored]s are battling corona and lockdown curbs in various cities but companies like akbartravels have made a business out of this. Due to lockdowns imposed in various states, the airlines have declared full refunds for flight tickets, as confirmed by the airlines, they refund the money to the travel companies just the next day after the customer requests refunds however akbartravels takes around 20-30 working days for the money to get deposited into customers account.I have booked with other companies like goibibo, yatra and MakeMyTrip as well and uthe refund process is much smoother, they take max to max 7 days for the amount to process into the account but akbartravels takes minimum of 20 working days which is almost about a month. Their excuse is that they are heavily flooded with refunds and there is a huge backlog but I believe all company's have been battling these struggling time and the fact that akbartravels have not been able to combat this situation clearly shows how I efficient they are. I am still waiting for my airline refunds worth Rs 47000 over 3 PNRs since 18th May 2021 and everytime I write to them their response is there is heavy backlog and it will take 15-20 days but they never mention 15-20 days from when. This is clearly a strategy of these travel companies of earning heavy interests from thr banks in lieu of these refunds by keeping them longer than usual for maximum benefit. Akbartravels is clearly a very unethical and unprofessional company that has been taking undue advantage of customers even during these trying times.
                                  Akbar Travels customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    ssha
                                    Jun 3, 2021
                                    Report
                                    Copy

                                    Sir I have booked flight tickets with akbar travels. Due to Covid, spicejet cancelled the bookings and they refunded the money back to Akbar travels. Its been more than 30 days still Akbar travels did not refund my amount. kindly do the needful. Thanks.
                                    Akbar Travels customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Melvin Eldho Varghese
                                      Jun 1, 2021
                                      Report
                                      Copy

                                      Address: Wayanad, Kerala

                                      Dear sir,

                                      I book a ticket on the 2nd June I got the ticket from Male' to Kochi but kept calling my office but could not get you I contacted you to cancel my ticket and refund.I myself went to Indigo's site, cancelled the ticket and made a refund. How do I get the refund amount to my account?
                                      I'm book ticket from the Bathery office and I expect some reply as soon as I see the email
                                      Akbar Travels customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jismon Mobile
                                        May 25, 2021
                                        Report
                                        Copy

                                        I have book air tickets through Akbar Travels for Emirates airline flight. Unfortunately the flight has been cancelled. When I checked with the Emirates airline they told me they are ready to give full refund. I done a communication through Emirates airline more than five time. All time they agreed me, there is no issue to give full refund.
                                        But when I checked with Akbar Travels they told me Emirates airline is charging 3500 rupees per e-tickets. Even I told them Emirates airline is ready to give full refund, Akbar Travels is not accepting.
                                        I have a proof from Emirates Airlines (call record) mentioning that what they agreed to me.
                                        Akbar Travels customer support has been notified about the posted complaint.
                                        Jun 06, 2021
                                        Updated by Jismon Mobile
                                        Akbartravels booking no: AT[protected]
                                        Emirates Airline ticket numbers:[protected] //[protected] //[protected] //[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit