Respected sir/Madam . . .
Myself Shejeena working in Saudi Arabia as staff nurse I Approached Akbar travels in Kanjirappally branch(kottayam dist) for my sister visa stamping on April first week with full documents and 14000rs money .after one week I heared about new update regarding mandatory biometric .So contacted them via phone accordingly he said they will book appointment and return the remaining money .
The first appointment they done with wrong details of applicant (Instead of writing my sister name they write the sponsor name ). We ask them to change the appointment with correct details they agree and done new appointment . they return 13800 rs money and took 200 rs as their service charge . We noticed they filled visa type as ESCORT . contacted them regarding the issue as she mentioned it came by its own not choose by here self. she called us and said there is editing option in VFS center after she contacted VFS center. so we went to VFS office on scheduled appointment on 22/06/2023. but they said they cannot edited anything in the appointment as already entered .The visa requested is family visit visa for one year and the application is written ESCORT visa . so they advised us come with new appointment . we tried to called Akbar travels several times but they did not attended the call. final a female staff who attended the call and she said cannot do anything and she shout at to my sister.
I approach before different branch of akbar travels with good experience but this time is not accepted at all.
Please review my complaint and do the needful .
Thanking You
Shejeena P Assis
Staff nurse Saudi Arabia (Makkah) Was this information helpful? | 
Regards
Team AT