I booked my travel through Akbar Travels and paid the required amount for the ticket. My Brazil visa application was subsequently refused. I contacted the airline regarding the refund, and they informed me that the refund process was possible subject to the required documentation and communication.
Despite repeated follow-ups with Akbar Travels through emails and calls, I have not received proper assistance, clear guidance, or a satisfactory resolution regarding my refund request. The company has failed to address my grievance in a timely and professional manner, causing financial loss, inconvenience, and mental distress.
I have provided all relevant documents and communications available with me. I request the concerned authority to direct Akbar Travels to process my refund as per applicable rules and provide a written resolution to my complaint. I also seek appropriate compensation for the inconvenience and delay caused.
Supporting documents such as booking confirmation, payment proof, airline communications, and correspondence with Akbar Travels are attached. Was this information helpful? | 
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