Akbar Travels Complaints & Reviews

One of the executives mislead regarding uae transit visa. This visa which will be done by airlines without any charge, akbar travels charged 8400 inr . Misguided a lot. I was told that this visa will not be done free of cost but which was done. As I told like that I paid them . And visa got rejected. When I was known about this I called them and asked but they were not accepting and not ok to refund.

I have applied for UAE visa 60 days via akbartravels online on 19/02/2024 till today no update . At least they are not providing reference number to track application status . Online team is not responding and always telling visa is under process it's been more than 15 days I applied .. even I lost my travel ticket because of your online team..
I want my visa application status or else I will make police complaint regarding mumbai online office

Raised many complaints for refund issues and insurance platform not working issues. Ritesh kangokar from the customer support team nevers takes the emails serious and never responds to the emails on time.

No proper resolution was given for any of my issues so far.

Even for a simple refund of 1000 Rs. takes minimum 30 days and never got proper refund immediately.

He is mentally harassing me. I have all the email evidence with me. I need a compensation as well on this harassment. If not, I am going to give a legal complaint on this person as well as file a fraud complaint on Akbar travels for this harassment and very poor customer service.

Waiting for a immediate resolution.

Respected sir/Madam . . .

Myself Shejeena working in Saudi Arabia as staff nurse I Approached Akbar travels in Kanjirappally branch(kottayam dist) for my sister visa stamping on April first week with full documents and 14000rs money .after one week I heared about new update regarding mandatory biometric .So contacted them via phone accordingly he said they will book appointment and return the remaining money .
The first appointment they done with wrong details of applicant (Instead of writing my sister name they write the sponsor name ). We ask them to change the appointment with correct details they agree and done new appointment . they return 13800 rs money and took 200 rs as their service charge . We noticed they filled visa type as ESCORT . contacted them regarding the issue as she mentioned it came by its own not choose by here self. she called us and said there is editing option in VFS center after she contacted VFS center. so we went to VFS office on scheduled appointment on 22/06/2023. but they said they cannot edited anything in the appointment as already entered .The visa requested is family visit visa for one year and the application is written ESCORT visa . so they advised us come with new appointment . we tried to called Akbar travels several times but they did not attended the call. final a female staff who attended the call and she said cannot do anything and she shout at to my sister.

I approach before different branch of akbar travels with good experience but this time is not accepted at all.

Please review my complaint and do the needful .
Thanking You
Shejeena P Assis
Staff nurse Saudi Arabia (Makkah)

I had contacted their telephone support number on 4th May 2023 and enquired for a Singapore Visa. At that time I was informed that the Visa can be applied only 30 days before my travel date and my travel date is 6th June 2023 so I can apply only on 8th May 2023. But they told me that you can make the payment now and they will apply 30 days before my travel date so I made the payment immediately hoping that they will apply for my Visa on 8th May 2023 and I will get my documents back within 7-10 days if there is no issues from the consulate. I had sent all documents including my original passport on 5th May 2023 and I got the confirmation mail from them saying that the documents was delivered on 6th May 2023. Then on 9th May 2023 I enquired about the status of application and I got a reply that it’s already applied. Again on 12th May 2023 I mailed to check the status of my application and to get application reference number. I got a reply that it’s still processing at the consulate and the application reference number will be generated only on 25th May 2023. Visa application reference number is generated on the acknowledge page when a visa is successfully submitted. So it means that they have not applied for my Visa and they will be applying for the same only on 25th May 2023. This is completely cheating, they should have informed me earlier that they will be applying only on 25th May before taking the payment and sending my original passport and documents, then I would have tried any another method. Now when I contacted them again they are like it’s very rush at the consulate so they have not submitted my application and I don’t have to worry I will get my visa before my departure. It’s like a FRAUD COMPANY they keep on changing their statements. Very pathetic experience

Hello,

I have applied to UAE visa along with my mother on April 5, 2023 in Hyderabad branch of Akbar Travels located in Himayatnagar. Name - Anusha Agnoor and Uma Agnoor. Email - [protected]@pitt.edu/ ph no - [protected]

My mom has 10 yrs valid US visa. None of the agents asked about the US visa and Shekhar, Visa consultant - who handled our visa scanned the front and back of our passports in the office and might have noticed the US visa. He still didn't not ask about it. I also have valid US visa but currently expired. How come he never asked us about the US visa?

He is a senior handling the visas and might have handled lot o[censored]AE visas in the past. He is very well aware of visa on arrival policy in UAE. How come he never asked us if we have any other valid visa on our passports? This should be the 1st question when someone wants to apply for VISA.

My mom would have been eligible for visa on arrival in Dubai and we would have just paid 100 AED (INR 2, 300) for 14 days tour instead of Rs. 8, 100 to Akbar travels. Your agents are telling us that we never mentioned about the US visa.

Isn't it your consultants duty to ask all questions to the customer before even applying for the visa? It is your travel consultants responsibility to guide us and suggest us so that we can trust your company once again. One of your agent also asked us to take covid testing which is again wrong information when dubai/abu dhabi has waived off the covid testing requirements.

Please contact SHEKHAR from Akbar Travels - HYD BRANCH who handled our visa and please refund us the remaining amount (approx. Rs. 6000) as my mom would have been eligible for visa on arrival in UAE.

As a travel company, you need to inquire past travels and other valid visas on customers passport before applying for visas to other countries. As travelers, we might not know everything and hence we rely on companies like yours. Expecting us to disclose all information even before being asked by your travel consultants is absolutely rubbish and non sense.

We came to know about this information after arriving in DUBAI. I need an answer and also solution to this problem immediately. Kindly speak with SHEKHAR and also refund my money. Visas were emailed to us from email id - visa.[protected]@akbartravels.in on April 6, 2023 at 6:35 PM.

Thanks!
Anusha Agnoor
Uma Srinivas Agnoor

I have written several times to many people in the company. No proper response. Even today I have written and copy is attached

The telephone nos given by you does not exist. You are not sharing your mobile number. How do i contact you. It is more then a month since I paid 2700/- for taking agency. After taking money all of you are quiet and dont reply. I want the irctc regn done in my sin's name, since you give a reason that my pan card is already registered with railways.
I am not able to book flight tickets, visa or other services through the app I have downloaded. Outright cheating you are doing by collecting 2700/- from individuals and not helping them to earn their money.
Pl call or write to me immediately.

Shanmugam venkatesh
[protected]
Agent code 68473

On Wed, 19 Apr, 2023, 1:40 pm Raildata - Akbar Travels, wrote:
Hide quoted text
Dear Sir

Please share your agent code

Thanks & Regards,
Aniket Jadhav
Akbar Online Booking Co Pvt Ltd
5th Floor, 62 Janjikar Street
Near Crawford Market
Mumbai - 400 003
Ph .No :[protected]
Email ID :- [protected]@akbartravelsonline.com

On Wed, Apr 19, 2023 at 12:07 PM Shanmugam Venkatesh wrote:
I am sending my son's pan card adhar card and phone number. Pl confirm for irctc regn as agent. His mobile no is [protected]
Regards
Shanmugam venkatesh
[protected]

I have written several times to akbar travels. I am not getting any reply properly. They have taken Rs 2700/- and offered me agency. It now one month, and I am not able to earn a single rupee. The app downloaded is most useless. I have lost 3 customers who wanted international travel tickets, visa and other services. No one is of any help at the company. All nos given are false, or does not exist. They are cheating by collecting 2700/- from gullible people and hide behind servers and portals, which common man cannot access. Even today I have written a mail, copy of which is given below.
The telephone nos given by you does not exist. You are not sharing your mobile number. How do i contact you. It is more then a month since I paid 2700/- for taking agency. After taking money all of you are quiet and dont reply. I want the irctc regn done in my sin's name, since you give a reason that my pan card is already registered with railways.
I am not able to book flight tickets, visa or other services through the app I have downloaded. Outright cheating you are doing by collecting 2700/- from individuals and not helping them to earn their money.
Pl call or write to me immediately.

Shanmugam venkatesh
[protected]
Agent code 68473

On Wed, 19 Apr, 2023, 1:40 pm Raildata - Akbar Travels, wrote:
Hide quoted text
Dear Sir

Please share your agent code

Thanks & Regards,
Aniket Jadhav
Akbar Online Booking Co Pvt Ltd
5th Floor, 62 Janjikar Street
Near Crawford Market
Mumbai - 400 003
Ph .No :[protected]
Email ID :- [protected]@akbartravelsonline.com

On Wed, Apr 19, 2023 at 12:07 PM Shanmugam Venkatesh wrote:
I am sending my son's pan card adhar card and phone number. Pl confirm for irctc regn as agent. His mobile no is [protected]
Regards
Shanmugam venkatesh
[protected]

I am a agent tof akbar travels . When i booked train ticket the commision is non ac rs 20 and ac rs 40. When we booked ticket company also deduct money from my commision company told half commision is for company plus gst. If we recived rs 4o for ac train booking per pnr company give me only rs 16 after deducted gst and half commision. Icontact irctc they told me no deduction from ur commision then why akbar tarvel deduct

I have registered as an agent for Flight and Train booking, By mistake I have done recharge amount of INR 50K instead of 10K . For refund I have been following up through emails and by phone however they are making lots of excuses and not responding. This is highly unprofessional and their customer are one of the worse human beings

I booked my ticket on 8 january, for a flight from mubai to ranchi on 18 january. I paid as well. Did not recieve the ticket or any confirmation but the amount was deducted from my account and nothing is shown.

Hello I booked a flight ticket from Ranchi to Mumbai. I have they sent from ticket with wrong pnr number when I contacted go first flight they said that the ticket pnr is not updated with my name

Hi i was trying to book my tickets via Akbartravels.com, but the tickets didn’t get booked. I am looking for a refund now. I am attaching the screenshot of transaction.

I had my ticket to travel to Dubai for[protected]. I applied for the UAE visa on[protected] via Akbar Travels business whatsapp number. They advertise on their website that the visa processing time is upto 5 days.
Before paying for the visa application, I confirmed with the Akbar Travel representative whether I will get the visa before[protected]. Only once they confirmed that I will get the visa before[protected] that I paid for the application.
I then started following up with them since[protected] and each time they said it is under process and i will get it before my travel date[protected].
I did not receive the visa and on[protected] i made several calls to their office and each time I was told that someone will get back to me with an update but no one called back.
I had to travel on[protected] and then take a visa on arrival in Dubai. Due to this my visa application that was made by Akbar Travels was also rejected as I had already entered UAE.
Since then I have been following up with them for a refund as it was completely their fault to mislead me into applying. Now their people have stopped replying to emails.
All communication is available on Akbar Travel business WhatsApp through with I applied for the visa and also screenshot from the same.

They claim to provide visas in the mentioned time frame where people are depending on them. Their misleading information and false commitments completely ruined my travel plans. It has caused me a lot of mental anguish and I also had to spend a lot of money on changing my airline tickets.

The least they should do is refund my money and compensate me for the damages caused due to the misleading information provided/ displayed by Akbar Travels. This will also act as a deterrent.

I had talked to them about giving job seeker visa but I came to know in airport that my visa is visit visa then why did I increase the money where the price of visit visa is 18999/- then why 22999/- extra money by calling me job seeker visa taken

Akbar travels missold air ticket without car go allowance
For my mother who was flying between london to mumbai on 15/09/2022 on british airlines.
She is an old woman of 84 and she brought one bag of 18 kg and she faced the following problems.
She was asked to pay 85 pounds.
So i am requesting to take action for
Problems faced by disabled passengers or passengers with reduced mobility
Issues o[censored]nfair trading
Pricing
Misrepresentation

Hi I would like to inform akbar travels charges 1000-/ extra more than what it shows on their website.
They keep stating that the website has not been updated, but in reality I had similar experience with them in 2021 as well.
Such a shameless company, I’ve never seen someone so desperate for money. Mr nazar need to look in this matter or is he also a part of this scam ?
Please feel free to contact me @ Syed.[protected]@gmail.com

Akbar Travels is one of the worst travel agents with my recent experience.I booked for my US visa in Aug 2021 and they took full amount and after an year now after several emails they have booked for April 2024.Dump staff.Now I want to login and try for rescheduling to earlier dates and they are not providing the login credentials.

I had already sent documents to their office and before sending those documents, I asked them to verify online. They told me all documents are perfect. I called them multiple times and they will respond saying that concerned person is busy and he/she will call back to you in 15-20 min. Finally I connected with them and they told, marriage certificate is required for my wife. I told them this was not told me before. Then they suggested to send marriage photographs and wedding invitation letter. I did that immediately but nobody is replying. Also when I connected for the first time they told it wont take more than 3-5 days. Now they are saying 8-10 days. This is not acceptable. Please escalate this so that I can get my visa and passport on time. I have also scheduled for my passport renewal but for that I need my old passport on time.
I am afraid I might lose my money because I had already booked hotels and flights.
Please share visa application number on email as soon as possible.

Regards,
Vidhyadhar
vidhyadhar.jain.[protected]@gmail.com

Akar Travels is a 100% Fake company. You pay your money in advance, the possibilities of getting visa on time is 5% or lesser. They don't respond or give a proper answer. They will bang phone on your face. Please use other travel agencies if you really would like to to get visa on time. Akbar Travels is a non reliable money minded people without any proper management system. You cannot complain to anyone. Money gone is gone