Akbar Travels — No proper Response to Customer

Address:

Burdubai,Dubai.

I visited akbar travels branch in[protected] dubai (burdubai) for booking ok to board in Indigo.
Only one customer was there In office I’m the second customer.I waited more than half n hour and finally they there is no change for 100DHS ...ok to board only 20DHs we don’t have change.And also there are saying need printout copy I have to bring to book ok to board.I never seen any office before like thz.
Pls check and advice them to treat the customers well.
Thanks.