Akbar Travels — Refund and Cancellation of Return Ticket

I need to cancel the return ticket but Akbar Travels refuted to cancel and refund the ticket amount despite being mentioned that its refundable ticket.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Akbar Travels customer support has been notified about the posted complaint.
Complaint comments 

Comments

Akbar Travels booking reference number AT[protected]

Our team has responded to passenger on email stating below lines :

Please note that the one way used amount calculation is almost same as the ticket cost.

Hence there will be no refund after deducting your one way used fare + Airline cancellation charges and our service fees.

The screen shot which has been shared by the passenger is the charges when ticket is completely unused.

Regards,
Team AT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Akbar Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    297
    Pending
    50
    Resolved
    97
    Akbar Travels Phone
    +91 22 2346 4373
    +91 22 4066 6444
    Akbar Travels Address
    1st Floor, 62 Janjikar Street, Mumbai, India - 400003
    View all Akbar Travels contact information