[Resolved]  Akbar Travels — regarding stay provided

Address:Thrissur, Kerala, 680003

Hi
during second week of March 18i had travelled to and stayed in bangalore for two days. I had made the booking through Thrissur Branch Kerala. i was provided the accommodation by east fort branch thrissur.
i was asked to Pay an amount of 16000 for two days. and I did. When i reached the hotel Bangaloe gate in Sheshadri nagar i wa surprised by the cheap look and facilities.
i enquired and came to know that the two day stay with food is going to cost only 8000.
I had arranged pick up and drop also. Even if i include that also it is very evident that I was made to pay a much higher amount unnecessarily. When I ask for split up details of my payment the thrissur branch is refusing to do so, Never communicating back Its been two months now and I am not given any information. So it is evidentthat someone is playing in between.
Akbar is supposed to be a reputed firm. these acts of cheating customers doesnt suit your standards At least have the courtesy to convince customers, communicate things.
Its a shame.
Please respond if you are serious about these feedbacks.
Dr Abdul Siyad AK
[protected]@gmail.com [protected]
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Jun 17, 2018
Complaint marked as Resolved 
Akbar Travels customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Akbar Travels Customer Care's response
We have passed your query to the concerned branch, they will get back to you asap

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