Akbar Travels — Ritesh kangokar is harassing mentally without providing proper customer support

Akbar Travels — Ritesh kangokar is harassing mentally without providing proper customer support

V vjysrini Jun 28, 2023 Jul 17, 2023 This thread was updated on Jul 17, 2023

Raised many complaints for refund issues and insurance platform not working issues. Ritesh kangokar from the customer support team nevers takes the emails serious and never responds to the emails on time. No proper resolution was given for any of my issues so far. Even for a simple refund of 1000 Rs. takes minimum 30 days and never got proper refund immediately. He is mentally harassing me. I have all the email evidence with me. I need a compensation as well on this harassment. If not, I am going to give a legal complaint on this person as well as file a fraud complaint on Akbar travels for this harassment and very poor customer service. Waiting for a immediate resolution. Was this information helpful? No (0) Yes (0)
Akbar Travels customer support has been notified about the posted complaint.
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vjysrini

Jun 30, 2023

Agent id: 53191

I have all the evidence regarding his CUSTOMER service. I need to give a feedback about his work nature. He never works or responds for any emails. I don't have an agent sales person assigned too. Totally a ### CUSTOMER service.
Let me know if you would like to go legally on this issue. I am fine with it.

Because Akbar travels seems like frauds. Only looking for money and no proper CUSTOMER service provided.

Akbar Travels Customer Care

from Mumbai, Maharashtra

Jun 30, 2023

Verified Support

Please note we have forwarded this complaint to the concern team. Concern team will get in touch with the agent as soon as possible.

Regards,
Team AT

vjysrini

Jul 17, 2023

There is no action and there is no HELP also on this complaint. Using these also to raise a legal fraud complaint on this issue. Shall we go legally? Let me know that. Ritesh is a ### person who harasses CUSTOMERs in a bad manner.
So better to take it legally. What do you say?

PEOPLE STOP USING THIS FRAUD COMPANY AKBAR TRAVELS. THEY JUST NEED YOUR MONEY AND THEY NEVER PROVIDE ANY PROPER CUSTOMER SUPPORT AND THEY JUST HARASS YOU IF YOU ASK FOR ANY SUPPORT.

SO BEWARE AND AVOID THIS SCAM COMPANY.