Akbar Travels — Scam and asked for bribe

I had applied for malaysian visa and paid them for it.
I even received mail from them regarding payment confirmation. We tried contacting them for visa updates thorugh calls and emails but they didnt answer.
As our traveling date was near they finally answered and said they will try to get my visa approved but we will have to pay extra 5000 rupees to get it done back gate.
As soon as we did the payment (as our bookings were done) they sent us our visa immediately.
They literally asked us bribe.
Please take strict actions against them, .