Akbartravels.com — At.no.[protected] waiting for refund amount since 18 months

Address:	Akbar Travels of India Pvt. Ltd Head Office: Akbar Bhavan, 69-71, Janjikar Street, Near Crawford Market, Mumbai – 400 003.
Website:	www.akbartravels.com

WAITING FOR REFUND AMOUNT SINCE 18 MONTHS

Here the required information:

PNR (Airline reference) : YP8XM

Akbar Travels Reference number : AT[protected]FYI - Akbar travels rescheduled the ticket - Attached the ticket which is re-issued). If you look at the 2nd and 3rd pages (and I couldn't find e-ticket numbers on these pages), you can find return journey details but those dates fall under strict lock down in both India as well as in the UK and there were no services between these two countries.

PNR (Airline reference) : YP8XM
Mrs ANURADHA KOLLURU[protected]OLD[protected]NEW)
Mstr ANAND NATHAN KOLLURU[protected]OLD[protected]NEW)

[protected],[protected] : We flew from London to Visakhapatnam on 13th March however on our return journey we haven't travelled on 21st April as India is in lockdown. So, we are expecting cancellation of the 21st April journey. If you have any questions call me on my UK mobile number : +44-[protected] to discuss further on this.

Here the email I received from Air India ( [protected]@airindia.in)
With reference to your mail for refund of your ticket, kindly note the original

ticket nos[protected]/125 were with 4cpns ie LHR/DEL/VTZ/DEL/LHR

which are erroneously reissued to ticket nos[protected]/03 with only 2cpns ie

for LHR/DEL/VTZ which is FLOWN.

Kindly liaise with your agent to rectify his mistake and refund the amount to you.

Rgds

Bom-Refund/NR

Regards,
Phani.
Mobile: +44-[protected]