Akbartravels.com — Refund amount not credited

Website:www.akbartravels.com

I had a booking with Akbar Travels for my journey from Trivandrum (TRV) to Bangalore (BLR) on the 25th of April, 2020 in Air India. But the flights got cancelled (due to COVID-19) and I had an open ticket for use. Despite many mails to Akbar travels, I did not receive a proper response and for cancellation/rescheduling they asked high commission charges.
Now(21/2/2021) when I called Air India for booking my tickets. They informed me that the full ticket amount was refunded on Jan 3rd, 2020 to Akbar travels which I haven't initiated for. The Travels hasn't contacted me in any ways.
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