[Resolved]  Akosha.com — Hdfc credit card emi

Address:New Delhi, Delhi, 110043

Hi

I am highly disappointed with the kind of response your customer care executive give to customers even when i am telling them what information has been shared to me while applying for credit card as i have been told that EMI amount will be deducted everymonth but when i checked my balance still remains same i asked to tell me the how it works .

Instead of giving me a solution he is arguing with me and telling me that i am misleading him when i am giving the correct piece of communication this is the kind of service HDFC give to customers.

Fake promises are made and later on refuse by saying you dont have that offer available.
Now i want EMI facility on my credit card so that i can pay and maintain my CIBIL

I want a senior person to intervene and speak to me in this regard

Regards

Harvinder Singh
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Customer,

I request you to share your complete issue, card, registered contact details and city/number, date/time u called to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will revert to you.

-Bejoy
HDFC Bank Customer Assistance

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