Akosha.com — Poor service and false commitment

Address:

Mumbai City, Maharashtra, 410209

Dear team,
Last month i applied for an internet service from a local internet service provider name hathway rajesh multi channel (P) ltd, shop no 3, manish makrand building, plot no 158, sector 14, near swami krupa nursing home, kamothe, navi mumbai, maharashtra 410209.
I paid full amount to them in advance (Yearly subscription of 3600/- for 1mbps).
Next day onwards the problem started as internet was not working so i called them but that day onwards its a regular problem. Internet goes off for day or two.
They have given only one landline number for service query but no body pick up that number[protected].
No one is responding and problem is regular so i am not happy with the services.
Either i want my money back or the problem should resolve permanently.
Request you to do the needful.
Thanks & regards,
Neeraj bisht
Dhara complex, b 203, sector 8, kamothe, plot no 21, navi mumbai 410209 maharashtra
Contact: [protected]