Hathway
Hathway Cable & Datacom Ltd.
Customer satisfaction rating: 32%
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6191
COMPLAINTS
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Hathway Customer Care

Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2600 1307  
+91 80 4122 8950  
+91 24 0248 8555  
+91 24 0247 0766  
+91 75 5276 0600  

Additional info

Allahabad

Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001

Tel : +91 53 2240 0342



Aurangabad

Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0247 0000; +91 24 0248 3555



Aurangabad

Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0248 6773



Aurangabad

Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0661 6000



Bangalore

Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042

Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957



Bastar

C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,

Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001



Bhilai

Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023

Tel : +91 78 8406 2108, +91 78 8405 0285



Bhopal

6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal

Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082



Bilaspur

Ware House Road, Bilaspur (C.G.) 495001

Tel : +91 77 5240 0666



Chandigarh

SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022

Tel : +91 17 2464 4804; +91 17 2464 4805



Gwalior

Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001

Tel : +91 75 1409 2118



Hyderabad

3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029

Tel : +91 40 6646 3456

Fax : +91 40 6666 7285



Indore

4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,

Indore 452008 (M.P.)

Tel : +91 73 1423 2001; +91 73 1423 2002

Fax : +91 73 1400 1448



Jaipur

10,J. L. N. Marg, Jaipur-15

Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623

Fax : +91 141 270 3919



Jalandhar

Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)

Tel : +91 18 1507 7030; +91 18 1507 7040



Kangra

Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061

Tel : +91 18 9423 4034



Korba

Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677

Tel : +91 77 5924 6801



Lucknow

14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001

Tel : +91 52 2408 2008



Mumbai

B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013

Tel : +91 22 6662 3333

Fax : +91 22 2493 3355



Mumbai - Andheri Hyde

603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071

Tel : +91 22 6774 2500

Fax : +91 22 6774 2400



Mysore

No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020



Nasik

2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002

Tel : +91 25 3252 0330; +91 25 3252 0310



New Delhi

AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

Tel : +91 11 6165 6655

Fax : +91 11 2618 8547



Pune

3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004

Tel : +91 20 3025 2100

Fax : +91 20 3025 2130



Raipur

Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,

Raipur (C.G.) 492001

Tel : +91 77 1258 2278



Vijaywada

D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2

Tel : +91 86 6666 882



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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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Hathway Complaints & Reviews

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I had disconnected my Hathway internet service in Bangalore, because i relocated. Inspite of telling the hathway costumer care numerous times, I get at least 3-4 calls from them everyday asking me to renew my service.

I am absolutely NOT INTERESTED in renewing or ever getting a new hathway broadband connection.
Oct 16, 2021

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    My wifi is not working from 2 days when I contact to your customer care number they only reply that sir system update is going...
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    My family haven't had access to the wifi service (internet connectivity) since last saturday i.e., 09/10/2021 due to severe...
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    Hello, could you please disconnect the Hathway services to my account and do not ask for renewal again

    This was a temporary connection, needed for a short period of time
    And now it is done

    So please go forward with disconnecting my connection.

    My account number-
    Oct 12, 2021

    Complaint Status

    Hathway customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2021
    Hathway Customer Care's response
    Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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      I have already raised Connection Close request to Hathway. But they have not closed my account yet. It's been 2 months.

      Account Number [protected]
      Oct 12, 2021

      Complaint Status

      Hathway customer support has been notified about the posted complaint.
      Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
      1 Comment
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        I have submitted a shifting request from ahmedabad to Ankleshwar on 1 oct. 2021 and still not done. It's been 10 days since...
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        I Nileshkumar Suthar have given the request for new connection to gtpl executive he had taken the payment from me and given...
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        I have deactivated my hathway connection almost 4 months back. I have been continuously getting calls from hathway for reactivation....
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        Hello, could you please disconnect the Hathway services to my account and do not ask for a renewal again

        This was a temporary connection, needed for a short period of time
        And now it is done

        So please go forward with disconnecting my connection.

        My account number- [protected]
        Oct 08, 2021

        Complaint Status

        Hathway customer support has been notified about the posted complaint.
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          Getting calls daily for reactivating account even though modem is collected and account is closed for months now. Requested callers to stop calling but no action taken yet.
          Oct 07, 2021

          Complaint Status

          Hathway customer support has been notified about the posted complaint.
          Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
          sagargohri's [Complaint's author] reply, Oct 10, 2021
          9996912221, Ghaziabad
          1 Comment
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            My account number is [protected]. This is my worst experience ever with hathway broadband. I've been calling them since 7 days...
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            Dear Members,

            So I had the misfortune of subscribing to Hathway as my Broadband provider in Mumbai. Due to...
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            I have disconnected the service of Hathway internet because of there continues calls now they are still calling daily
            Oct 07, 2021

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            Hathway customer support has been notified about the posted complaint.
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              Yesterday I called regards my internet is not working and no light is blinking on my modem.I called CUSTOMER service and raised...
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              GTPL broadband has not given proper service regarding internet. I have been complaints many times regarding internet connectivity...
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              Last 2 month my net is not working they said that this problem will not solved we can refund your payment but I have called...
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              I had network issue and was following up with Hathway customer service but no body were serious about it. So decided to discontinue...
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              Dera sir,
              GTPL deployed people under the team leader Mr Pratik Patel no.[protected] has installed the thick open cables...
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              Respected Sir,
              GTPL deployed people left the hanging cables near and around my balcony which is causing damage to...
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