FAQ 
Categories 
Sign in Hathway Customer Care
Hathway Cable & Datacom Ltd.
| Website: | www.hathway.com |
Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W) Mumbai Mumbai City District Maharashtra India - 400054 |
Customer Care Phone Numbers and Contacts
Phone:
91
58
67
65
35
55
35
60
27
53
Fax:
Fax:
+91 22 2600 1307
+91 80 4122 8950
+91 24 0248 8555
+91 24 0247 0766
+91 75 5276 0600
Additional info
Allahabad
Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001
Tel : +91 53 2240 0342
Aurangabad
Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0247 0000; +91 24 0248 3555
Aurangabad
Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0248 6773
Aurangabad
Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0661 6000
Bangalore
Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042
Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957
Bastar
C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,
Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001
Bhilai
Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023
Tel : +91 78 8406 2108, +91 78 8405 0285
Bhopal
6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal
Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082
Bilaspur
Ware House Road, Bilaspur (C.G.) 495001
Tel : +91 77 5240 0666
Chandigarh
SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022
Tel : +91 17 2464 4804; +91 17 2464 4805
Gwalior
Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001
Tel : +91 75 1409 2118
Hyderabad
3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029
Tel : +91 40 6646 3456
Fax : +91 40 6666 7285
Indore
4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,
Indore 452008 (M.P.)
Tel : +91 73 1423 2001; +91 73 1423 2002
Fax : +91 73 1400 1448
Jaipur
10,J. L. N. Marg, Jaipur-15
Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623
Fax : +91 141 270 3919
Jalandhar
Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)
Tel : +91 18 1507 7030; +91 18 1507 7040
Kangra
Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061
Tel : +91 18 9423 4034
Korba
Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677
Tel : +91 77 5924 6801
Lucknow
14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001
Tel : +91 52 2408 2008
Mumbai
B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013
Tel : +91 22 6662 3333
Fax : +91 22 2493 3355
Mumbai - Andheri Hyde
603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071
Tel : +91 22 6774 2500
Fax : +91 22 6774 2400
Mysore
No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020
Nasik
2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002
Tel : +91 25 3252 0330; +91 25 3252 0310
New Delhi
AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029
Tel : +91 11 6165 6655
Fax : +91 11 2618 8547
Pune
3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004
Tel : +91 20 3025 2100
Fax : +91 20 3025 2130
Raipur
Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,
Raipur (C.G.) 492001
Tel : +91 77 1258 2278
Vijaywada
D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2
Tel : +91 86 6666 882
View More Information... Aurangabad
Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0248 6773
Aurangabad
Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0661 6000
Bangalore
Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042
Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957
Bastar
C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,
Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001
Bhilai
Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023
Tel : +91 78 8406 2108, +91 78 8405 0285
Bhopal
6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal
Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082
Bilaspur
Ware House Road, Bilaspur (C.G.) 495001
Tel : +91 77 5240 0666
Chandigarh
SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022
Tel : +91 17 2464 4804; +91 17 2464 4805
Gwalior
Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001
Tel : +91 75 1409 2118
Hyderabad
3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029
Tel : +91 40 6646 3456
Fax : +91 40 6666 7285
Indore
4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,
Indore 452008 (M.P.)
Tel : +91 73 1423 2001; +91 73 1423 2002
Fax : +91 73 1400 1448
Jaipur
10,J. L. N. Marg, Jaipur-15
Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623
Fax : +91 141 270 3919
Jalandhar
Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)
Tel : +91 18 1507 7030; +91 18 1507 7040
Kangra
Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061
Tel : +91 18 9423 4034
Korba
Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677
Tel : +91 77 5924 6801
Lucknow
14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001
Tel : +91 52 2408 2008
Mumbai
B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013
Tel : +91 22 6662 3333
Fax : +91 22 2493 3355
Mumbai - Andheri Hyde
603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071
Tel : +91 22 6774 2500
Fax : +91 22 6774 2400
Mysore
No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020
Nasik
2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002
Tel : +91 25 3252 0330; +91 25 3252 0310
New Delhi
AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029
Tel : +91 11 6165 6655
Fax : +91 11 2618 8547
Pune
3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004
Tel : +91 20 3025 2100
Fax : +91 20 3025 2130
Raipur
Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,
Raipur (C.G.) 492001
Tel : +91 77 1258 2278
Vijaywada
D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2
Tel : +91 86 6666 882
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.
Hathway related photos (1567)
Complaints with pictures are more trusted and informative View all
Hathway Complaints & Reviews
Sort by:
I got a call from renewal team to renew my hathway plan .
She asked me renew as the subscription was expired a day...
She asked me renew as the subscription was expired a day...
I used the Hathway broadband [prepaid] Account.no- [protected] in the year of 2014-15 in hyderabad then I shifted to my home...
Hathway — Unwanted Account renewal Calls
I Have Put Several Requests To Deactivate My Hathway Broadband Account. They Always Say That I Will Get A Sms Shortly With My Request Number But That Never Happens.
Also I Am Getting Harrased By Their Team Calling Me Minimum 15 Times A Day, Asking To Renew My Account. I Am Ready To Return The Router As Well But Nobody Calls Me Back Regarding That.
I Want My Account To Be Deactivated And Stop The Unwanted Account Renewal Calls.
Also I Am Getting Harrased By Their Team Calling Me Minimum 15 Times A Day, Asking To Renew My Account. I Am Ready To Return The Router As Well But Nobody Calls Me Back Regarding That.
I Want My Account To Be Deactivated And Stop The Unwanted Account Renewal Calls.
Post your Comment
In Mar 2020, I have chosen the Hathway service from a local provider at Hyderabad (Malkajgiri) for prepaid plan of 6 months...
Hathway — Broadband cancellation
I have cancelled the internet and moved out of the location but still am getting calls from hathway to renew the services. The account number is [protected], Am getting lots of calls and messages from them. Its really frustrating. Please remove my number [protected]
Complaint Status
[Jan 26, 2021] Hathway customer support has been notified about the posted complaint.
Post your Comment
Hi Team,
I Ankit Thakur user of Hathway broadband my old A/C I'd:- [protected] and new one A/C I'd:- [protected]. Actually...
I Ankit Thakur user of Hathway broadband my old A/C I'd:- [protected] and new one A/C I'd:- [protected]. Actually...
My account number : [protected]
Before one week they have established the connection and said by two hours it will get...
Before one week they have established the connection and said by two hours it will get...
During the new connection, 2 of the executives from madipakkam chennai branch (Jai balan, Pandiyarajan) reached me and offer...
My Hathway account number: [protected]. I have shifted my house to a new location and lost hathway modem while shifting. But...
I applied for a connection on 7th January and paid 3999 Rs online on the GTPL website portal. After the money was submitted...
Hathway / Gujarat Telelink [GTPL] — My GTPL broadband is totally dead since 09/11/2020 (75 days)
Dear Sir,
My GTPL Broad band ID is jc0064, and registered number is [protected].
My GTPL braodband is totally dead since 09/11/2020. Almost 75 days now. I have sent 100s of mails to [protected]@gtpl.net, their online complaint mail system. Also inform so many persons Including their sales executive in my area. But till today Noboday has even came to check the issue here. I assume some wiring or line cutting issue but no body even bother to reply what is going on. every time thay raise a ticket and next day ticket status shows that ticket is resolved but actually nobody visited my residance to check the issue till date.
I request GTPL to either solve the probelm or refund my full amount to me. My GTPL Broad band ID is jc0064. I am from Ahmedabad.
Thank you,
Jayesh.
My GTPL Broad band ID is jc0064, and registered number is [protected].
My GTPL braodband is totally dead since 09/11/2020. Almost 75 days now. I have sent 100s of mails to [protected]@gtpl.net, their online complaint mail system. Also inform so many persons Including their sales executive in my area. But till today Noboday has even came to check the issue here. I assume some wiring or line cutting issue but no body even bother to reply what is going on. every time thay raise a ticket and next day ticket status shows that ticket is resolved but actually nobody visited my residance to check the issue till date.
I request GTPL to either solve the probelm or refund my full amount to me. My GTPL Broad band ID is jc0064. I am from Ahmedabad.
Thank you,
Jayesh.
Complaint Status
[Jan 24, 2021] Hathway customer support has been notified about the posted complaint.
Post your Comment
I have submitted the Hathway router 2 years back. Asked them to close my account & not call me anymore. I still receive SMS...
Hathway — Sales calls daily from Hathway for account renewal
Hi Team,
I am receiving calls daily from Hathway Broadband, even after telling that I dont need the connection.
I have blocked all the calls but still getting calls from new numbers everyday.
HATHWAY AC [protected].
I dont want to receive any calls from them.
I am receiving calls daily from Hathway Broadband, even after telling that I dont need the connection.
I have blocked all the calls but still getting calls from new numbers everyday.
HATHWAY AC [protected].
I dont want to receive any calls from them.
Complaint Status
[Jan 24, 2021] Hathway customer support has been notified about the posted complaint.
Post your Comment
Hathway — Hathway broadband not yet fitted
Hii I payed 20 th in Hathway broadband website but still I didn't get the device it's more over than 3 day's Hathway Is the worst service...
Complaint Status
[Jan 23, 2021] Hathway customer support has been notified about the posted complaint.
Post your Comment
Remove my mobile number [protected] from hathway as i have not any hathway account. Most surprising is that hathway not provided...
Hathway — Disconnect internet account
Can you help to disconnect my internet account [protected]
Complaint Status
[Jan 23, 2021] Hathway customer support has been notified about the posted complaint.
Post your Comment
Hathway — WIFI not working from one month
In this pandemic every one knows the importance of wifi at home. Work form Home, Online classes. My wifi not working since one month. Every day I am using my mobile data for my office work and my kid online classes. From last one month I fed up calling all Hathway contacts to get this fixed . Every one will come and say it is not my work.
Then who's work is to fix my wifi connection.
I am loosing my patience now, I took prepaid plan for 6 months waste of money and mental tension.
My AcNo: [protected]
If it is possible to take action please take and help.
Then who's work is to fix my wifi connection.
I am loosing my patience now, I took prepaid plan for 6 months waste of money and mental tension.
My AcNo: [protected]
If it is possible to take action please take and help.
Complaint Status
[Jan 22, 2021] Hathway customer support has been notified about the posted complaint.
Post your Comment
I am getting regular calls on my personal number from hathway to start a renew connection from unknown numbers. It is extremely...
Hi, I am from chennai (pammal) and I took a Hathway Broadband service in Pammal area. They asked me to pay the amount 1492...
Hello sir,
I have taken hathway connection in 2017 and i came to native in Oct2020. I told them, when i will...
I have taken hathway connection in 2017 and i came to native in Oct2020. I told them, when i will...
Latest Resolved
- Not installing modem
- GTPL Broadband not giving refund though fault from their side (did not get the connection shifted even after 21 days)
- Installation pending/ not refunding
- Not getting shifted the connection. Not getting refund.
- Internet not working in my broadband
- Continuous harassment through calls/sms
- Internet connection not getting restored
- Hathway not providing refund.
- Internet broadband/ Amount paid but connection was not provided - Not received refund amount of Rs. 1767/-
- Refund of Hathway broadband activated plan without modem router instalation
Featured Complaints
Hathway Hathway - Complain about wrong business dealings and false commitment. Hathway Hathway - cable operator not providing selected channel packs Hathway Hathway - Internet speed hathway
Complaint Status