Hathway
Hathway Cable & Datacom Ltd.
Customer satisfaction rating: 29%
Submit a Complaint
6007
COMPLAINTS
ADVERTISEMENT

Hathway Customer Care

Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2600 1307  
+91 80 4122 8950  
+91 24 0248 8555  
+91 24 0247 0766  
+91 75 5276 0600  

Additional info

Allahabad

Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001

Tel : +91 53 2240 0342



Aurangabad

Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0247 0000; +91 24 0248 3555



Aurangabad

Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0248 6773



Aurangabad

Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0661 6000



Bangalore

Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042

Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957



Bastar

C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,

Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001



Bhilai

Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023

Tel : +91 78 8406 2108, +91 78 8405 0285



Bhopal

6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal

Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082



Bilaspur

Ware House Road, Bilaspur (C.G.) 495001

Tel : +91 77 5240 0666



Chandigarh

SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022

Tel : +91 17 2464 4804; +91 17 2464 4805



Gwalior

Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001

Tel : +91 75 1409 2118



Hyderabad

3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029

Tel : +91 40 6646 3456

Fax : +91 40 6666 7285



Indore

4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,

Indore 452008 (M.P.)

Tel : +91 73 1423 2001; +91 73 1423 2002

Fax : +91 73 1400 1448



Jaipur

10,J. L. N. Marg, Jaipur-15

Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623

Fax : +91 141 270 3919



Jalandhar

Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)

Tel : +91 18 1507 7030; +91 18 1507 7040



Kangra

Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061

Tel : +91 18 9423 4034



Korba

Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677

Tel : +91 77 5924 6801



Lucknow

14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001

Tel : +91 52 2408 2008



Mumbai

B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013

Tel : +91 22 6662 3333

Fax : +91 22 2493 3355



Mumbai - Andheri Hyde

603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071

Tel : +91 22 6774 2500

Fax : +91 22 6774 2400



Mysore

No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020



Nasik

2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002

Tel : +91 25 3252 0330; +91 25 3252 0310



New Delhi

AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

Tel : +91 11 6165 6655

Fax : +91 11 2618 8547



Pune

3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004

Tel : +91 20 3025 2100

Fax : +91 20 3025 2130



Raipur

Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,

Raipur (C.G.) 492001

Tel : +91 77 1258 2278



Vijaywada

D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2

Tel : +91 86 6666 882



View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
29%
Complaints
6007
Pending
31
Resolved
1572
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway Complaints & Reviews

Sort by:
Report
Copy

My connection not working from 11th july 2021 no support receive from gtpl dally i create tikit but gtpl close in 10 min and reply your problem is solve but truth is my connection not working from 11th july 2021
Jul 24, 2021

Complaint Status

Hathway customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Internet is not working since yesterday.
    Jul 23, 2021

    Complaint Status

    Hathway customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      A year back i had a hathway broadband connection but 6 months ago i moved out of that city and changed the contact details...
      Helpful
      Share
      I've been using Hathway service for 3 years. Due to covid I had to be there in my hometown for 3 months. I asked the customer...
      Helpful
      Share
      I raised complaints many times 5-6 times and also called you, you ppl are saying we will rectify but still I am suffering.br...
      Helpful
      Share
      Report
      Copy

      I had rented an internet connection from Hathway internet Delhi. After an year or two I surrendered the same connection an employee /lineman of the company arrived at my place removed the router and cable and took it along upon surrender but even after more than two years the company executives keep on harassing and mentally torturing me by calling me again and again starting from 8am in the morning till late evening even more than 5-6 times a day for making payment for renewal of the surrendered connection. They've made my life literally hell. I humbly request you to kindly look into the matter at the earliest and help me out with a solution with regard to the same.
      Jul 21, 2021

      Complaint Status

      Hathway customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I am getting spam calls from Hathway sales agents. I have told multiple times that I am not interested but still I am getting...
        Helpful
        Share
        It has been 15days since we Paid money Rs.1767. AC NO : [protected], mobile no: [protected]. Till today we have not received...
        Helpful
        Share
        Hathway account [protected]
        It’s been 2 days I have no internet …..several emails have been sent which have been...
        Helpful
        Share
        I had got a call from Hathway in May 2021 saying my account is due for renewal so I asked for monthly plan as I had 3 months...
        Helpful
        Share
        Report
        Copy

        I would like to cancel my new connection, please return my refund as soon as possible.
        User id [protected
        Jul 19, 2021

        Complaint Status

        Hathway customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Dear sir/mam,
          I had a hathway broadband account with account number: [protected].
          The problem is I am still...
          Helpful
          Share
          Hi Sir,

          I had logged gtpl net issue since 11th July 2021, but no proper response yet, Today is 19th jul2021...
          Helpful
          Share
          Report
          Copy

          We took Gtpl broadband services before 4 months with annual package. Our wifi is not working since last 15 days. We had registered complaints 5 6 times. We got msgs regarding service number and without doing anything complaints are resolved by their end. Nobody is bothered to answer properly and behaving rudely.
          Jul 19, 2021

          Complaint Status

          Hathway customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            I have opted for a 100 mpbs plan. The network is down on a daily basis for 2-3 hours and not working since yesterday morning! My work is highly affected due to it.
            I also need a router change as the speed is slow with this router.
            Address: Parth Society,
            Zadeshwar, Bharuch - 392011
            Jul 19, 2021

            Complaint Status

            Hathway customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              We raised complaints many times 5-6 times and also called you, you ppl are saying we will rectify it tomorrow but many tomorrows...
              Helpful
              Share
              Hi Sir,

              I had logged gtpl net issue since 11th July 2021, but no proper response yet, Today is 17th jul2021...
              Helpful
              Share
              Hi Sir,

              I had logged gtpl net issue since 11th July 2021, but no proper response yet, Today is 17th jul2021...
              Helpful
              Share
              Dear sir
              my gtpl internet is not working from last 7 days.i tired lot of time to customer care but they giving fix...
              Helpful
              Share
              I requested for closing my broadband account 1 month ago due to their poor/ utter waste service in chennai. The request was...
              Helpful +1
              Share
              ADVERTISEMENT