Hathway Cable & Datacom Customer Care

Hathway Cable & Datacom Ltd.

Website:

www.hathway.com

Address

"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:

+91 25 3252 0310

160

113

Fax:

+91 22 2600 1307

+91 80 4122 8950

+91 24 0248 8555

+91 24 0247 0766

+91 75 5276 0600

Additional info

Allahabad
Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001
Tel : +91 53 2240 0342

Aurangabad
Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0247 0000; +91 24 0248 3555

Aurangabad
Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0248 6773

Aurangabad
Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza
CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003
Tel : +91 24 0661 6000

Bangalore
Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042
Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957

Bastar
C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,
Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001

Bhilai
Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023
Tel : +91 78 8406 2108, +91 78 8405 0285

Bhopal
6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal
Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082

Bilaspur
Ware House Road, Bilaspur (C.G.) 495001
Tel : +91 77 5240 0666

Chandigarh
SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022
Tel : +91 17 2464 4804; +91 17 2464 4805

Gwalior
Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001
Tel : +91 75 1409 2118

Hyderabad
3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029
Tel : +91 40 6646 3456
Fax : +91 40 6666 7285

Indore
4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,
Indore 452008 (M.P.)
Tel : +91 73 1423 2001; +91 73 1423 2002
Fax : +91 73 1400 1448

Jaipur
10,J. L. N. Marg, Jaipur-15
Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623
Fax : +91 141 270 3919

Jalandhar
Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)
Tel : +91 18 1507 7030; +91 18 1507 7040

Kangra
Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061
Tel : +91 18 9423 4034

Korba
Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677
Tel : +91 77 5924 6801

Lucknow
14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001
Tel : +91 52 2408 2008

Mumbai
B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013
Tel : +91 22 6662 3333
Fax : +91 22 2493 3355

Mumbai - Andheri Hyde
603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071
Tel : +91 22 6774 2500
Fax : +91 22 6774 2400

Mysore
No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020

Nasik
2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002
Tel : +91 25 3252 0330; +91 25 3252 0310

New Delhi
AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029
Tel : +91 11 6165 6655
Fax : +91 11 2618 8547

Pune
3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004
Tel : +91 20 3025 2100
Fax : +91 20 3025 2130

Raipur
Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,
Raipur (C.G.) 492001
Tel : +91 77 1258 2278

Vijaywada
D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2
Tel : +91 86 6666 882

View More Information...

Submit a Complaint

Customer satisfaction rating

25%

View Statistics

Complaints

2749

Pending

321

Resolved

591

So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway Cable & Datacom related photos (398)

customer support - sabha dwivedi

amount not refunded nor giving any response to mails

I'm complaining about the telecast of dd sport in my hathway set-up box

Complaints with pictures are more trusted and informative View all

Hathway Cable & Datacom Complaints & Reviews

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Hathway Cable & Datacom — channel is properly not started after payment
Pr prassan kumar on Mar 19, 2019

Dear sir i am paid 440/- payment for my tv cable at 9/2/19 but my package is not started till 5/3/19 when i ask ravi cable bilaspur mangla then he was tell me there is technical issue from the end of ccn network then 9 march they will disconnect my all channels and tell paid again 440 payment for started all channels they cannot receive any call and no response if any issue.....
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — digital setup box and card related
Sa sairab on Mar 18, 2019

Dear hathway team, I am using hathway digital setup box from 8 year some how the card which is damage and unable to received the signal, local cable operator checked and said about it. Problem traced out but asking to recharge again as card will be replaced but need to recharged it again as i recharged it on 16/3/19 three days back now how can i recharged it again please help. Id :[protected]...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — not accepting online request form
Ch Chirag Mohod on Mar 18, 2019

My local cable tv provider gave us a form in which contains only selected hathway broadcaster bouquet. It contain just useless channels include which is not at all usefull to me. Hathway advertisement tell that we can fill online request form. So i filled my selective channel in online request form. I download pdf and take a printout of it. Next day i gonna submit the printout to my local cable tv provider office but they didn't accept it. They tell to select package that given in booklet. I'm not supposed to pay additional money for channels which i don't need. What...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — rude, careless and irresponsible cable operator
Gu Gunjai Vikas on Mar 18, 2019

Hi sir/madam I am a consumer of amith cable tv, which is run by proprietor: jagadiesh. We literally got fed up with this cable operator from past couple of months there is some or other problem with there service and worst part is they wont even resolve issues properly. They have no value for customer neither for their money or for their time. When we question them they behave rude and disrespect customers. I request concern authorities to cancel their liscence. So that they wont trouble people any more! Here are thier details Amith cable tv, vinoba nagar, dattatreya...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — cable service provider
Aa aadipriya on Mar 17, 2019

Our hathway service provider mr. Vipul kande from goregaon is not showing us any paid channels since last 15 days. He is not responding our calls and refused to meet us. We have already given him list of selected channels but he refused to activate those channels and forcing us to take high value combo packs. We have paid monthly rent upto august 2019. Please take proper action against him and activate our channels immediately. Pls reply us...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — very bad service and cheating
He hedliramesh on Mar 17, 2019

I am a customer of hatchway cable since one year at bhadravathi shimoga dist karnataka state. During february i requested the cable operator to provide the channels as per my requirement mentioned in the list provided by them and paid the amount asked by them. But so far he has not provided all the channels requested by me. He is not responding to my phone calls also. This is nothing but cheating only....
Read comments	Products & Services

Hathway Cable & Datacom — taking extra charges by sai world link cable network for hathway cable connection
@t @tul1 on Mar 17, 2019

Hello sir/madam, I have been using the tv cable service of hathway (Sai world link cable network) since 2017. Every month i was paying 330 rs for there service. Now i observed that they are taking extra charges during the filling of renewal form (As per trai regulation). Form has been submitted manually today[protected] in there dombivali west office. Before submitting the form i have checked calculated amount against the subscribed channel in http://www.hathway.com/Digital/OnlinePlanRequestForm Where total amount was around the 250 rs. Including the gst 44 rs. When...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — internet services-sri sainath cable and internet services pvt. ltd.
Gr Green Hill on Mar 17, 2019

Every alternate day the internet services are down. We have been trying to call the office but there is never a reply. Today i visited the office past 3 p. M. The staff in an extremely unprofessional manner said to come at 4 p. M. As the office is closed for lunch. Lunch? Till 4 p. M. A few days ago i had visited the office of 'sri saainath cable and internet services pvt. Ltd.', and found another consumer with a similar complaint. Request your urgent attention on this matter....
Read comments	Internet Services

Hathway Cable & Datacom — no downgrade option at all.. only upgrade option. cheaters.
Pr Prashant Sarvaiya on Mar 17, 2019

Hi!, i'm a hathway customer with acc. No. [protected] & requested hathway call center to either downgrade my existing broadband plan or convert it to postpaid plan from existing prepaid. Both the things were denied by the customer care claiming it as a hathway policy. Very sad part of hathway. Why people make such things to only upgrade to take money.. No option purposely to loot money....
Read comments	Broadband

Hathway Cable & Datacom — channels blocked by hathway service provider
Ki kiki2000 on Mar 17, 2019

I have procured a digital cable connection of hathway through ajit hooda cable tv network, uttam nagar, new delhi - 59 two months back. My card no. Is[protected]. Last month, i have deposited rs.500/= to ajit hooda cable tv network to rationalize the channels after receiving the information. All the required channels opted by me were coming till 10th mar'19. Ajit hooda cable network has taken the rs.500/= charge from me on 8th mar'19. But after 10th mar'19, the screen is continuously showing "channel is blocked [4]". After great effort & continously follow up with ajit hooda cable network, the...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — internet down from almost a week
An AnaghaV on Mar 17, 2019

My hathway internet is down from a week and i submitted a complaint several times but always the customer care executive cut the conversation with fake promises like the internet will start today and issue is not on there side also the senior executive is busy all the time. They dont have refund policy. They cheated on us by taking money from us for 3 months and now the service is down. I want my money back....
Read comments	Internet Services

Hathway Cable & Datacom — extra money,
Ra Rakeysh Gautam on Mar 17, 2019

अपने मनमुताबिक केवल चलाना /बंद करना बिना बिल के ज्यादा पैसे वसूलना चुनें गये पैक पर जी.एस.टी. के नाम पर अतिरिक्त पैसे 198=90 amount 35=80. 18% gst — 234 =70 total amount लेकिन वशुले जाते हैं 300= without bill / gst bill बिल के नाम पर चंदे वालीं र्पची Adc tv network 558...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — cable service
Sr Srinivas Talla on Mar 17, 2019

What the hell and where is your services. You want money on time but never give services. When keep on calling your customer care executive they ask me to call back. When again tried to call the same issue. When tried calling my operator the busy person is not even answering call from yesterday. What the hell is happening. Why is no one in the hathway is not working and keep on asking money...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — customer support - sabha dwivedi
De Deepak Christy on Mar 16, 2019

I have called multiple time to customer support team. No one answers call. I have called and sent wattapps msg to sabha dwivedi but he did not have the courtesy to call back or reply. His number was list and support agent. I am and existing customer of hathway cable tv. Request some one from hathway team to respond back to me. Deepak [protected]...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — no network access
Sa Sahilmano on Mar 16, 2019

Dear concern, Hathway services are getting worst day by day although the amount is paid to them every time correctly they often disconnect the service for 2 or 3 days in a month. Since past 4-5 i have no services. Raised a service request but still the field executive is not assigned for my concern. Called them waited for 24min but no response. Every day after work i have to come and start calling them and ask what is going on for which they always say today end of the day issue will be resolved. Imagine you paying good amount to service providers and they taking you lightly and...
Read comments [1]	Broadband

Hathway Cable & Datacom — our cable operator who is only always cheating us
Kr Krupzzzzzzz on Mar 16, 2019

I live in peddar road and rahul is our hathway operator guy. We have 3 tv’s in our house and our operator has been playing the fool since many months now. Everytime literally the rahul fools is about some problem being in the cable system due to which our channels are blocked or not working. And he will keep promising us about how he is solving the problem and the cable will start in half an hour now. We are disgusted and tired of him. Hathway is only extorting money every month from us for tv which literally we never ever get to see due to fault in the system as always told to us by rahul. H...
Read comments	Satellite, Cable DTH TV

Hathway Cable & Datacom — worst internet service
Ab Abdul Shameem on Mar 16, 2019

My customer id is [protected], the cable runs over from one end of the lane to other, when ever any heavy duty vehicle pass by, the cable is disconnected, number of times ending up with no internet, after many complaints it gets fixed, and speed is worst, but they only promptly call for renewal, never bother about service they are providing. Customer care number doesn't work, even if it works it takes 12 to 18 minutes to reach an executive. Really pissed off....
Read comments	Internet Services

Hathway Cable & Datacom — badly interrupted service
Lo lord77 on Mar 15, 2019

At shriram smrithi apartments bidaraguppe, attibele sarjapur road hathway customers are planning to switch over to airtel, tata sky because of the local service provider akshay (I) pvt ltd. Nagging problems almost every day with long hours of no transmission is the problem. They most often switch off the phones. The payment card of the service provider reflects the name : Akshay (I) pvt ltd; another name sri venkateshwara digital cable tv services Tel nos [protected]; [protected] For your consideration please...
Read comments [1]	Satellite, Cable DTH TV

Hathway Cable & Datacom — marketing calls
Vi Vidisha Anand on Mar 15, 2019

I had a hathway connection in bangalore which i discontinued 8 months back. I still get calls every now and then from hathway about broadband plans and reactivation. Even after asking to discontinue calling me, mailing their nodal officers, i still get these calls and they have become really frustrating now. Please remove my number from your database!!! Please inform me by mailing once/if done. Phone - [protected] Mail - anand. [email protected]
Read comments [1]	Unsolicited Phone Calls

Hathway Cable & Datacom — subscription paid but no signal over 24 hrs
Im Imran Mesiwala on Mar 14, 2019

Have paid subscription for acnt no [protected] on 13mar at 3pm for 2 VC cards . Ack of this payment rec'd by sms at 6pm . Till now 8pm 14Mar19, no channels can be seen and only get message to contact cable operator who is absconding since 1 month from our Colaba mumbai 5 area. Customer care helpline [protected] keeps u on hold for 10min n rhen disconnects! This is daylight loot n no responsible person avlb . Many such residents in our area are facing similar, after paying vamoosh. Please help. [email protected]
Read comments	Satellite, Cable DTH TV