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Hathway
Hathway Cable & Datacom Ltd.
Customer satisfaction rating: 31%
5282
COMPLAINTS
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Hathway Customer Care

Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2600 1307  
+91 80 4122 8950  
+91 24 0248 8555  
+91 24 0247 0766  
+91 75 5276 0600  

Additional info

Allahabad

Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001

Tel : +91 53 2240 0342



Aurangabad

Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0247 0000; +91 24 0248 3555



Aurangabad

Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0248 6773



Aurangabad

Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0661 6000



Bangalore

Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042

Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957



Bastar

C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,

Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001



Bhilai

Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023

Tel : +91 78 8406 2108, +91 78 8405 0285



Bhopal

6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal

Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082



Bilaspur

Ware House Road, Bilaspur (C.G.) 495001

Tel : +91 77 5240 0666



Chandigarh

SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022

Tel : +91 17 2464 4804; +91 17 2464 4805



Gwalior

Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001

Tel : +91 75 1409 2118



Hyderabad

3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029

Tel : +91 40 6646 3456

Fax : +91 40 6666 7285



Indore

4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,

Indore 452008 (M.P.)

Tel : +91 73 1423 2001; +91 73 1423 2002

Fax : +91 73 1400 1448



Jaipur

10,J. L. N. Marg, Jaipur-15

Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623

Fax : +91 141 270 3919



Jalandhar

Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)

Tel : +91 18 1507 7030; +91 18 1507 7040



Kangra

Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061

Tel : +91 18 9423 4034



Korba

Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677

Tel : +91 77 5924 6801



Lucknow

14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001

Tel : +91 52 2408 2008



Mumbai

B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013

Tel : +91 22 6662 3333

Fax : +91 22 2493 3355



Mumbai - Andheri Hyde

603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071

Tel : +91 22 6774 2500

Fax : +91 22 6774 2400



Mysore

No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020



Nasik

2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002

Tel : +91 25 3252 0330; +91 25 3252 0310



New Delhi

AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

Tel : +91 11 6165 6655

Fax : +91 11 2618 8547



Pune

3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004

Tel : +91 20 3025 2100

Fax : +91 20 3025 2130



Raipur

Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,

Raipur (C.G.) 492001

Tel : +91 77 1258 2278



Vijaywada

D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2

Tel : +91 86 6666 882



View More Information...

Customer satisfaction rating
31%
Complaints
5282
Pending
0
Resolved
1537
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway Complaints & Reviews

Sort by:
K
Jan 27, 2021
I got a call from renewal team to renew my hathway plan .
She asked me renew as the subscription was expired a day...
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P
Jan 27, 2021
Vijayawada, Andhra Pradesh
I used the Hathway broadband [prepaid] Account.no- [protected] in the year of 2014-15 in hyderabad then I shifted to my home...
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S
Jan 27, 2021
Bengaluru, Karnataka
I Have Put Several Requests To Deactivate My Hathway Broadband Account. They Always Say That I Will Get A Sms Shortly With My Request Number But That Never Happens.
Also I Am Getting Harrased By Their Team Calling Me Minimum 15 Times A Day, Asking To Renew My Account. I Am Ready To Return The Router As Well But Nobody Calls Me Back Regarding That.
I Want My Account To Be Deactivated And Stop The Unwanted Account Renewal Calls.

Complaint Status


[Jan 27, 2021] Hathway customer support has been notified about the posted complaint.

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    I want to submit Complaint Positive Review Neutral Comment
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    R
    Jan 27, 2021
    Thiruvananthapuram, Kerala
    In Mar 2020, I have chosen the Hathway service from a local provider at Hyderabad (Malkajgiri) for prepaid plan of 6 months...
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    M
    Jan 26, 2021
    I have cancelled the internet and moved out of the location but still am getting calls from hathway to renew the services. The account number is [protected], Am getting lots of calls and messages from them. Its really frustrating. Please remove my number [protected]

    Complaint Status


    [Jan 26, 2021] Hathway customer support has been notified about the posted complaint.

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      A
      Jan 26, 2021
      Mumbai, Maharashtra
      Hi Team,
      I Ankit Thakur user of Hathway broadband my old A/C I'd:- [protected] and new one A/C I'd:- [protected]. Actually...
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      S
      Jan 26, 2021
      My account number : [protected]
      Before one week they have established the connection and said by two hours it will get...
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      S
      Jan 26, 2021
      Chennai, Tamil Nadu
      During the new connection, 2 of the executives from madipakkam chennai branch (Jai balan, Pandiyarajan) reached me and offer...
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      A
      Jan 25, 2021
      Chennai, Tamil Nadu
      My Hathway account number: [protected]. I have shifted my house to a new location and lost hathway modem while shifting. But...
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      G
      Jan 25, 2021
      Jamnagar, Gujarat
      I applied for a connection on 7th January and paid 3999 Rs online on the GTPL website portal. After the money was submitted...
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      J
      Jan 24, 2021
      Dear Sir,

      My GTPL Broad band ID is jc0064, and registered number is [protected].

      My GTPL braodband is totally dead since 09/11/2020. Almost 75 days now. I have sent 100s of mails to [protected]@gtpl.net, their online complaint mail system. Also inform so many persons Including their sales executive in my area. But till today Noboday has even came to check the issue here. I assume some wiring or line cutting issue but no body even bother to reply what is going on. every time thay raise a ticket and next day ticket status shows that ticket is resolved but actually nobody visited my residance to check the issue till date.

      I request GTPL to either solve the probelm or refund my full amount to me. My GTPL Broad band ID is jc0064. I am from Ahmedabad.

      Thank you,

      Jayesh.

      Complaint Status


      [Jan 24, 2021] Hathway customer support has been notified about the posted complaint.

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        I want to submit Complaint Positive Review Neutral Comment
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        S
        Jan 24, 2021
        I have submitted the Hathway router 2 years back. Asked them to close my account & not call me anymore. I still receive SMS...
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        V
        Jan 24, 2021
        Kovvur, Andhra Pradesh
        Hi Team,

        I am receiving calls daily from Hathway Broadband, even after telling that I dont need the connection.
        I have blocked all the calls but still getting calls from new numbers everyday.

        HATHWAY AC [protected].

        I dont want to receive any calls from them.

        Complaint Status


        [Jan 24, 2021] Hathway customer support has been notified about the posted complaint.

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          I want to submit Complaint Positive Review Neutral Comment
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          M
          Jan 23, 2021
          Hii I payed 20 th in Hathway broadband website but still I didn't get the device it's more over than 3 day's Hathway Is the worst service...

          Complaint Status


          [Jan 23, 2021] Hathway customer support has been notified about the posted complaint.

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
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            D
            Jan 23, 2021
            Delhi, Delhi
            Remove my mobile number [protected] from hathway as i have not any hathway account. Most surprising is that hathway not provided...
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            G
            Jan 23, 2021
            Can you help to disconnect my internet account [protected]

            Complaint Status


            [Jan 23, 2021] Hathway customer support has been notified about the posted complaint.

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
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              In this pandemic every one knows the importance of wifi at home. Work form Home, Online classes. My wifi not working since one month. Every day I am using my mobile data for my office work and my kid online classes. From last one month I fed up calling all Hathway contacts to get this fixed . Every one will come and say it is not my work.

              Then who's work is to fix my wifi connection.

              I am loosing my patience now, I took prepaid plan for 6 months waste of money and mental tension.

              My AcNo: [protected]

              If it is possible to take action please take and help.

              Complaint Status


              [Jan 22, 2021] Hathway customer support has been notified about the posted complaint.

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
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                R
                Jan 22, 2021
                I am getting regular calls on my personal number from hathway to start a renew connection from unknown numbers. It is extremely...
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                T
                Jan 21, 2021
                Chennai, Tamil Nadu
                Hi, I am from chennai (pammal) and I took a Hathway Broadband service in Pammal area. They asked me to pay the amount 1492...
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                M
                Jan 21, 2021
                Hello sir,

                I have taken hathway connection in 2017 and i came to native in Oct2020. I told them, when i will...
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