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1.6
Last updated Jul 5, 2022
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400054

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Hathway reviews & complaints(6565)

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R
Rahul Warange
from Pune, Maharashtra
Jul 7, 2022
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Hathway — Hathway (Agent Sailesh Todarmole) did Ford with us fake, took money but not providing service

Yesterday (06/07/2022) I have applied for new broadband connection from hathway Pune they installed it on time but they didn't told us how to activate it, i also asked but they just said that wait for 2 hour you'll get a call from hathway for activation but they didn't call me. Now after payment They don't even recieving the calls and not replaying the messages.
i want my refund or else get the perfect connection...
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Arpit Phophalia
Jul 7, 2022
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Hathway / Gujarat Telelink [GTPL] — Worst internet. customer service is worst

From past 15 days I have complained 4 to 5 times regarding no internet connection. the pics the issue but just after one day face no internet connection again. I try to contact technical person with whom I was in touch earlier but they didn't responded in proper way, most of them are not picking my calls even not answering on WhatsApp after seeing messages. p

guys please improve your service otherwise you will be left behind...
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vijay_vijay_viji
from Chennai, Tamil Nadu
Jul 7, 2022
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Hathway — DNS activation

Pls activate the DND for this number, [protected]... Getting much unwanted calls....
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D
Doni_19
from Pune, Maharashtra
Jul 7, 2022
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Hathway — Refund for device charge

Hello,

I am Muskaan Bamzai. I got the Hathway Broadband connection in 2019 Bavdhan. Recently I shifted to a different place, during which I thought my Device was lost and as a result, I paid device lost charges of Rs. 2500.

As of today, I have found the device and the Same has been returned safely at the Hathway Deccan, Pune office on 18th June, 2022 . Further, I request you to kindly process my refund of Rs...
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C
CHANDRASEKAR PALANI
Jul 7, 2022
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We have payment made on 05/07/22 through phone payee amount also debited in my account but hathway account not reflected so my hathway account inactive.today again payment made . please check let me know ([protected])
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    S
    Sindhoori Keerthi
    Jul 7, 2022
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    Hathway — Need to surrender modem

    Dear sir/madam.
    For d past 2 months am requesting the hathway team to take away my modem. As am shifting our home to my native. Everyday customer care call me atleast 5 times to recharge my account. Am explaining my issue and i also mention that i need to surrender my modem. They also say that they ll update. But my issue not solved. Pls try to resolve this issue in a day.

    Sindhoori
    [protected]...
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    K
    kk kabeer
    Jul 7, 2022
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    Hathway — I made double payment in this month

    Hi,
    I made payment for 6-7-2022 to 6-8-2022 twice
    my Hathaway a/c no. [protected]
    Payments
    1) ₹606/- Transactions Id[protected]
    @ 4july time 9:20 pm.

    2) ₹606/- transactions id[protected]
    @ 4 July time 10:11 pm.

    Please respond to this and resolve my issues

    Thank you 🙏🏻...
    +2 photos
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    A
    Annapragada Sai Kashyap
    from Delhi, Delhi
    Jul 6, 2022
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    Hathway — Recharge successfully completed but wifi us still not working

    I have completed my friends wifi recharge of Hathway Broadband of Rs 589 the recharge has ben successfully completed but the wifi is still not working we tried to contact the company many times but they alll are ignoring us and not responding properly i am sharing u the screenshot of the payment. This is not the way to treat ur customers. Please help me asap because of this issue my college work is pending....
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    S
    Saikrishna.j
    from Pune, Maharashtra
    Jul 6, 2022
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    Hathway — New Connection Broadband Refund Issue.

    My Account Number is [protected].

    I have got call from one of the executive from hathway hyderabad and she took required documents for the new connection.After the process she sent me payment link and I have done the payment of Rs 1859 within few minutes.
    They accepted payment without checking feasibility of their service at new address, Later one of the technical person said we can't provide service at that location....
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    S
    Soniay
    from Hyderabad, Telangana
    Jul 5, 2022
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    Hathway — Internet not working and I want my money back

    My internet stopped working after replacing the modem i asked to resove it from past 5 days but no one responded till now. I called them thrice a day from past 5 days buy my issue nit solved. I want my money back so that i will take a new one from other service provider...
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    H
    Harshjrjd
    Jul 4, 2022
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    Hathway / Gujarat Telelink [GTPL] — My wifi internet is down

    My wifi internet is down from last 3days as i call customer care like 20 times in a day and they all answer same thing that technical problem sir. If you don't know how to solve technical problem then why you built this company?....
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    P
    Prem1635p
    from Bengaluru, Karnataka
    Jul 3, 2022
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    I have made an early payment on 3 july 2022 to hathway broadband. i was subscribed for the period 3 june to 3 july so today i did a transaction of 589 rs and in first it showed that it was failed but i got an message from my bank that transaction of 589 rs has been sucess so i re checked hathway broadband and it was still asking for payment so i did one more transaction and this time it was sucessfull but i got an msg from hathway that recharge your broadband it is expiring at 3 july 2022 even i did double payment still through so i request you for refund of 589 rs at upi id -[protected]@ybl registred mobile number- [protected] email id [protected]@gmail.com
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      P
      pratyush jha
      Jul 2, 2022
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      Hathway — My new connection not activated yet

      On thr date[protected] we applied for new broadband connection from hathway hyderabad, they installed it on time but they didn't tolt us how to activate it, i also asked but they just said that wait for 1 hour you'll geta call from hathway for activation but they didn't call me. They don't even recieving the calls and replying the messages.
      i want refund or else get the perfect connection.

      hathway account no-[protected]br...
      +1 photos
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      S
      Sidharth kukadiya
      Jul 1, 2022
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      Hathway / Gujarat Telelink [GTPL] — My money is not refunded by the GTPL

      This is regards to the payment that I have made towards the Internet connection for my (Sidharth Kukadiya) house at Plot No:-L-303,
      Vedika Happy Valley Homes, Randesan, Urjanagar 2, Gujarat 382421
      dated:01/06/2022 with the receipt detail attached in the complaint. I have been told to get the refund of the amount Rs 4200.00 for the internet connection that was technically not possible for your technician to provide through the...
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      Abhijeet Tate
      Jul 1, 2022
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      Hathway — Complaint about channel not available has been raised but still not solved.

      I'm Hathway Digital tv customer, I recharged successfully but no channel is available except official channel no. 999. I have raised complaint more than 24hrs but not yet solved. Customer service executives are also not entertaining my issue. I'm not getting any solid answer about what's problem, when will it solve, what about refund. My whole 24 hrs recharge and valueable time has been wasted by you. Please take action and solve my problem....
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      Asha Sequeira
      Jun 30, 2022
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      I had previous Hathway internet connection, As I shifted my home, i disconnected it, from then i get daily multiple calls for renewal. Can this be taken seriously and stopped and can action be taken against Hathway. Only because they have the phone number they cant call daily.
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        saikiranrajub
        from Hyderabad, Andhra Pradesh
        Jun 29, 2022
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        Before my renewal due date of 10-15 days they are making calls to pay bills and after renewal date they are calling about 5-10 times.. even after I said my issues whether I'll pay or not. Still they are making calls and disturbing for every one hour
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          Payal Haryan
          Jun 29, 2022
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          Hathway — Receiving multiple calls from Hathway

          Hi Team, I was using hathhway services till Sep-21 and after that moved to different location where we opted for Local internet connection and informed hathway about the same that not willing to renew the services. in May-22 I received email from Hathway where they mentioned that if you do not return the modem they will take legal action against me. So i called on helpline number and they said you need to pay some charges as you have been...
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          MALVIYA CHETAN
          Jun 29, 2022
          Jun 29, 2022
          This thread was updated on Jun 29, 2022
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Hathway / Gujarat Telelink [GTPL] — GTPL - Broadband Wifi

          My wifi is not working from last 5 days i have already registered a complaint but no one came and i have call the customer care for like 7-8 times every time they said that we will send this to technical team and technical team will came at home but no one came at home

          Name : Malviya Chetan...
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          Prashant Vijay More
          Jun 29, 2022
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          Hathway — Harassment calls for renewal plan

          I requested service cancellation, and they have provided acceptance letter on 2nd June 2022. I have constantly received calls daily regarding service renewal. I have registered multiple complaints with customer service for DND requests, but no action has been taken. They sometimes call 2 to 3 times a day for renewal requests which is harassment and abuse of power.

          I request for stoppage of calls and SMS from hathway in order...
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          Still I am facing the issue, daily they are calling and irritating me.
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          Hemanth y

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