[Resolved] Akosha.com — refund not received from paytm | |||||
This is regarding the paytm order id [protected] (Paytm complaint reference[protected]. I was charged rs 2650 for 10 kg extra baggage at the airport on 17 june 2017 due to wrong communication by paytm. I had booked air india flight though paytm. On paytm ticket, the baggage policy says 25 kg allowance whereas at the airport, i was told that the airlines policy says it's 15 kgs. The airlines told me that paytm has not updated it's website for the policy and hence, this issue occurred. I complained about the same to paytm customer care and they acknowledged about the technical fault and therefore, would initiate the refund in next 24 hours from past 1 month but no progress has been made. Pfa screenshot of extra baggage charged, paytm ticket, airlines ticket for verification. Was this information helpful? | |||||
Jul 23, 2017 Complaint marked as Resolved My complaint has been resolved through the paytm customer care email id : [email protected]
Thanks! | |||||
 3 Comments | |||||
Comments
PFA the response that I have got from Paytm after complaining here. They have closed the request number which I stated at this forum. For them, Changing the request number to 33638320 is more important than actually processing the refund. They still did not have the decency to give me a call and discuss about this matter professionally.
With the help of this forum, I hope to get my refund back.
#PaytmDoesntPay
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With the help of this forum, I hope to get my refund back.
#PaytmDoesntPay
my name is mohammed imran nagori idea pospaid [protected] number sir not nework 5th complate customere care not resposend i help me sir ok all the best have a nice day.
Thankyou
yoursfaithfully
mohammed imran nagori
[protected]