Akosha.com — sbi card team have not support to resolve fraud transactions under consumer protection policy of rbi circular dt. 06/07/2017 | |||||
Dear Sir / Madam, I am the SBI credit card holder since last four years & utilize the credit card limit on regular basis. But some fraudster have make many fraud transactions on behalf of my SBI card ending xxxx xxxx xxxx 5201 on 01/11/2017, during the 10 minutes 13 fraud transactions has been done by the fraudster. I was inform with SBI card team about these fraud transactions without any delay from my side, but SBI card team have not taken any serious action against these fraud transactions. And always taken my several requests vary casually. I have already lodge a Police FIR vide no. NDD-BR-000293 dt. 03/11/2017 with Barakhamba Police Station, Connaught Place, New Delhi – 110 001 & try to follow-ups with all the higher authorities in Delhi, but nobody have serious to take any action against these fraud transactions. Why the SBI card team have not resolve this matter under RBI circular under RBI/2017-18/15 DBR.No.Leg.BC.78/09.07.005/2017-18 dt. 06/07/2017. I am attaching herewith copy of Police FIR for your ref. if need any more documents or clarification please revert to me or call me at [protected]. Please look in this mater & support with me. Your early action will be highly appreciated. Was this information helpful? | |||||
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